464967 - I got a message yesterday that tells my my Firefox was upgraded - now I cannot check my GOOGLE gmail account

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[Woody]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.4) Gecko/2008102920 Firefox/3.0.4
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.4) Gecko/2008102920 Firefox/3.0.4

All I get when I try to read my GOOGLE gmail is: "Oops ... the system encountered a problem #103"

Reproducible: Always

Steps to Reproduce:
1.loginto GOOGLE's www.gmail.com
2.double click on the 1st email
3.cannot open - just get erroe message "Oops ... the system encountered a problem #103"
Actual Results:  
"Oops ... the system encountered a problem #103"

Expected Results:  
that I can read my email

I CAN go to my other computer and launch MS Internet Explorer and read email w/o issue

Comment 1

[Matthias Versen [:Matti]]

This error is a google error message.

Try http://support.mozilla.com/en-US/kb/Safe+Mode, try clear the cache under tools/clear private data and if it still fails ask google for help.

marking wfm because this is based on my google search an error from the google server that happens quite frequently (with different error codes).

Comment 2

[Matthias Versen [:Matti]]

You can also try if someone on our support can help you (forum, livechat) : http://support.mozilla.com

Comment 3

[Woody]

THIS IS NOT A GOOGLE BUG!!!  True it is a GOOGLE ERROR MESSAGE - but the bug is with FIREFOX

BOTTOM LINE: 
"BEFORE" my MOZZILA FIREFOX browser was automatically updated I had no problems reading the email in my gmail.com account.

"AFTER" my MOZZILA FIREFOX browser was automatically updated - I cannot reas my email in my gmail.com account.

The ONLY thing that has changed on this particular computer was the automatic upgrade of the MOZILLA FIREFOX Browser. 

I have zero problems reading the email with MS Internet Explorer.  This is clearly an incompatibility problem of your new FIREFOX upgrade.

Comment 4

[Matthias Versen [:Matti]]

Please use the support for finding that issue.
I can not reproduce your issue and only the support may be able to help.
This is bugzilla and you don't get help or support here and i already posted enough help for you but instead you tell as that you got this only after the update but that doesn't matter because the error message is still from google server and we can not reproduce this with FF3.0.4.