465359 - Facebook generally crashes after extended viewing

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Tom]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1b2pre) Gecko/20081117 Minefield/3.1b2pre
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1b2pre) Gecko/20081117 Minefield/3.1b2pre

Browsing around Facebook for extended periods causes Minefield to crash.

This has happened in a variety of places within Facebook but just seems to happen when user has been browsing around Facebook for a while

Places in Facebook I have seen to cause Minefield to crash:
1. Posted Items
2. Photo Albums
3. Various Apps
4. The extremely annoying Facebook handler when you click a link that takes you outside of Facebook it pops up a screen making sure you want to go outside of Facebook.

I am available by email to test fixes and/or provide more info on the bug. I am updated to latest nightly at all times.

Reproducible: Always

Steps to Reproduce:
Browse around Facebook for more than 5 minutes, see details
Actual Results:  
Crashes at odd times

Expected Results:  
Continued to load pages and frames correctly without crashes

Comment 1

[Tom]

UPDATE: Crash is not detected by Minefield, instead the crash comes from Windows sending out the generic "firefox.exe has encountered an error and must close" with the error the options to "Send a Report" or "Don't Send"

Still willing to test and/or provide more info by email.

Comment 2

[timeless]

you probably have flash 9 which you should upgrade to flash 10.

if I'm wrong....
https://developer.mozilla.org/en/How_to_get_a_stacktrace_with_WinDbg

Comment 3

[Tom]

Well I just updated to the latest Flash Player from the Adobe site and still no dice on Facebook. I will work with the link you provided

Comment 4

[Tom]

Stacktrace From Crash:
0:000> kp
ChildEBP RetAddr  
0012fe20 7c90e89a ntdll!KiFastSystemCallRet
0012fe24 7c81cd96 ntdll!ZwTerminateProcess+0xc
0012ff20 7c81cdee kernel32!_ExitProcess+0x62
0012ff34 7813179e kernel32!ExitProcess+0x14
0012ff40 78131b66 MOZCRT19!__crtExitProcess(int status = 2014518254)+0x2e [e:\builds\moz2_slave\mozilla-central-win32-nightly\build\obj-firefox\memory\jemalloc\src\crt0dat.c @ 683]
0012ff78 78131bee MOZCRT19!doexit(int code = 1, int quick = 0, int retcaller = 0)+0x116 [e:\builds\moz2_slave\mozilla-central-win32-nightly\build\obj-firefox\memory\jemalloc\src\crt0dat.c @ 596]
0012ff88 00401439 MOZCRT19!exit(int code = 2088857559)+0xe [e:\builds\moz2_slave\mozilla-central-win32-nightly\build\obj-firefox\memory\jemalloc\src\crt0dat.c @ 398]
0012ffc0 7c816fd7 firefox!__tmainCRTStartup(void)+0x169 [e:\builds\moz2_slave\mozilla-central-win32-nightly\build\obj-firefox\memory\jemalloc\src\crtexe.c @ 605]
0012fff0 00000000 kernel32!BaseProcessStart+0x23

Comment 5

[timeless]

try reading the instructions more carefully.
https://developer.mozilla.org/en/How_to_get_a_stacktrace_with_WinDbg#FAQ

Comment 6

[Tom]

Just tell me what you want please. Jeez, I feel like I should be getting paid to do this.

Comment 7

[Tom]

I did check the check box for child processes btw...

Comment 8

[Tom]

Ignore those last 2 comments, can't figure out how to delete them and theres no need for my attitude in them. I'll fiddle with the debugger later, Facebook is so inconsistent in its crashing that I could navigate around there for 25 minutes and not have Minefield crash, and another time I cant even load the log-in page without it crashing.

Comment 9

[Tyler Downer [He/Him]]

You can type about:crashes in the address bar and give the crash ids from there. Also, read http://new.quality.mozilla.org/bug-writing-guidelines.

Comment 10

[Tyler Downer [He/Him]]

@Reporter, we have not heard back from you in a while, so I am closing this bug as INCOMPLETE. You can reopen this bug if more information becomes available. Some helpful information you can provide us is found at http://quality.mozilla.org/bug-writing-guidelines. You should also use a recent version of Firefox, from http://www.getfirefox.com.