466010 - pop up box opens with borwser

Status: RESOLVED INCOMPLETE

(Toolkit :: Add-ons Manager, defect)

Description

[Tru]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.4) Gecko/2008102920 Firefox/3.0.4
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.4) Gecko/2008102920 Firefox/3.0.4

It is annoying to have to x out the pop up box of extensions themes and plugins every time I open the browser

Reproducible: Always

Steps to Reproduce:
1.open browser
2.
3.
Actual Results:  
open firefox

Expected Results:  
the box of extensions, themes and plugins opens with it. Very annoying to have to close it to get to the browser

Just open normally without the popup box

Comment 1

[Dave Townsend [:mossop]]

Everytime you open the browser? Or just when you install some new add-ons?

Comment 2

[Tru]

This happens every time I open firefox browser. But only when I open it for the first time (After I x it out it stays out)

Comment 3

[Tru]

I do believe it has something to do with the sessions manager which makes the browser take a long time to open

Comment 4

[Dave Townsend [:mossop]]

Please attach copies of extensions.ini, extensions.cache, extensions.rdf and extensions.log from your profile folder to this bug report.

http://support.mozilla.com/en-US/kb/Profiles

Comment 5

[Tru]

pardon my ignorance but how do i do this?

Comment 6

[Dave Townsend [:mossop]]

Find your profile folder as described in the link. Then click add an attachment in this bug report and attach the files.

Comment 7

[Tru]

I couldn't do what it takes to get this information due to my unfamiliarity with the situation of opening the cache file which windows couldn't so but I have resolved the situation by uninstalling then reinstalling firefox then removing several of the add ons. It seems to be working normally now but should it re occur I will get back to you

[ExtensionDirs]
Extension0=C:\Program Files\Java\jre6\lib\deploy\jqs\ff
Extension1=C:\Program Files\Real\RealPlayer\browserrecord
Extension2=C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\tzmk8e5h.default\extensions\{dc572301-7619-498c-a57d-39143191b318}
Extension3=C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
[ThemeDirs]
Extension0=C:\Program Files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

Comment 8

[Dave Townsend [:mossop]]

You wouldn't need to open the files, just attach them to the bug report. However since the problem is solved then any information we might have used to fix this problem is gone so I will close this report.