466268 - when I install Firefox 2.0.0.18 my gmail won't load properly

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[DR J COLLINS MEEK]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.17) Gecko/20080829 Firefox/2.0.0.18
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.17) Gecko/20080829 Firefox/2.0.0.18

Firefox has just released version 2.0.0.18 which was downloaded to my computer automatically. When I install it, then my regular gmail, which has always worked with previous versions of Firefox, won't load. If I press the button on gmail for loading for slow connections, it will load and that doesn't give me my regular gmail with all functions intact. In order to get my regular gmail to work properly, I have to use system restore to move my computer to a previous date, previous to my installing Firefox 2.0.0.18.

Reproducible: Always

Steps to Reproduce:
1. Install Firefox version 2.0.0.18
2. Regular gmail will not load properly
3. Use system restore to move my computer back to date previous to install
4. Then my gmail loads properly again
Actual Results:  
As described above

Expected Results:  
After I install Firefox 2.0.0.18, my gmail should load properly in the normal way.

After I install Firefox 2.0.0.18, my gmail should load properly in the normal way.

Comment 1

[Matthias Versen [:Matti]]

Did you try the Firefox safemode ?
http://support.mozilla.com/en-US/kb/Safe+Mode

Btw: You should upgrade to FF3

Comment 2

[DR J COLLINS MEEK]

Date: Sat, 22 Nov 2008 19:13:34 -0700
Subject: [Bug 466268] I installed Firefox 3 and gmail loads perfectly, and faster! Thank you!

I am very grateful that you made the suggestion to download Firefox 3. I didn't even knowit existed. Thank you! Everything works perfectly now, and much faster! 

Blessings!
Doc

Comment 3

[Matthias Versen [:Matti]]

marking wfm without a patch.
I wonder why you didn't get an upgrade notice....