Closed Bug 470426 Opened 16 years ago Closed 16 years ago

Forums have gone back in time (data loss?)

Categories

(support.mozilla.org :: Forum, task)

task
Not set
blocker

Tracking

(Not tracked)

VERIFIED FIXED

People

(Reporter: cilias, Assigned: nkoth)

References

()

Details

(Whiteboard: tiki_bug, sumo_verify, tiki_upstreamed)

Attachments

(1 file)

For lack of a better description.

The Support forum <http://support.mozilla.com/tiki-view_forum.php?forumId=1> has one thread on Dec18, then the next ones are Dec8 and prior. (nothing between Dec9 and Dev17). I assume the Dec18 post was after this bug occurred.

Go to the Contributors forum <http://support.mozilla.com/tiki-view_forum.php?forumId=3>. The latest posts are from April and March.
Summary: Forum have gone back in time → Forums have gone back in time
Looks like data loss.  Can somebody from IT check what's going on in the database?
Assignee: nobody → server-ops
Severity: critical → blocker
Summary: Forums have gone back in time → Forum have gone back in time
Summary: Forum have gone back in time → Forums have gone back in time (data loss?)
Assignee: server-ops → aravind
Component: Forum → Server Operations
Product: support.mozilla.com → mozilla.org
QA Contact: forum → mrz
Version: unspecified → other
This is not a data loss problem. It is to do with sort mode I think.
The first part of the patch is apparently necessary, otherwise the returned results are returned in all sorts of unpredictable order. The second part just makes things consistent with what they were, to allow for custom sort mode. In our case there should be no difference.

Not sure if this solves the problem completely. Please check. (I am still downloading a new db dump to be able to test).
Attachment #353845 - Flags: review?(laura)
Has this already been tested in staging?  Is it ready to go to prod (checked into svn, etc)?
Not yet, wait for review, then I'll ping you Aravind.
Assignee: aravind → nobody
Component: Server Operations → Forum
Product: mozilla.org → support.mozilla.com
QA Contact: mrz → forum
Target Milestone: --- → 0.8
Version: other → unspecified
Assignee: nobody → nelson
Comment on attachment 353845 [details] [diff] [review]
possible patch to fix sort mode, and hence problem (please test)

Works for me.
Attachment #353845 - Flags: review?(laura) → review+
In trunk r21147, prod r21148.
Status: NEW → RESOLVED
Closed: 16 years ago
Resolution: --- → FIXED
verified fixed on stage with the steps to reproduce from chris, comment #0. Works fine now !
Status: RESOLVED → VERIFIED
Whiteboard: tiki_triage
Whiteboard: tiki_triage → sumo_triage
Whiteboard: sumo_triage → tiki_bug
Both sides evolved on this one. From the code base, I would assume this one was fixed. Might need more verification, but my tests indicate that sorting works properly.
Whiteboard: tiki_bug → tiki_bug, sumo_verify, tiki_upstreamed
You need to log in before you can comment on or make changes to this bug.

Attachment

General

Created:
Updated:
Size: