Closed Bug 471355 Opened 16 years ago Closed 16 years ago

firefox broke after security update

Categories

(Firefox :: General, defect)

All
Windows Vista
defect
Not set
major

Tracking

()

RESOLVED INVALID

People

(Reporter: zc999, Unassigned)

References

()

Details

User-Agent:       Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.04506; .NET CLR 1.1.4322)
Build Identifier: the latest firefox version from the web site (28.12.2008) (got)

Hi heres my problem
I really love to use moziila firefox as a browser but something happend last day
so after an update i restarted the browser as it say and after that im not able to load any page.I am good with computers so i tried everything i can do like:
I installed 5 other versions of firefox and nothing changed same problem
I cleared the chache - no change
I deleted all the registry entries in windows and installed the latest version of firefox - and again can load any page
I turn off every firewall i have ( i dont have antivirus) - again nothing
no matter what page i try the only thing i see every time is this:"
Address Not Found

      

      
      
      

      
        
        

          

www.google.com could not be found. Please check the name and try again.

        


        
        


The browser could not find the host server for the provided address.




    *  Did you make a mistake when typing the domain? (e.g. "ww.mozilla.org" instead of

        "www.mozilla.org")


    *  Are you certain this domain address exists?  Its registration may have expired.


    *  Are you unable to browse other sites?  Check your network connection and DNS server settings.


    *  Is your computer or network protected by a firewall or proxy?  Incorrect settings can interfere with Web browsing."

but my Explorer is runing Ok 
This thing happend after an update and after that whatever i try nothing helps
Can you tell is there any way to see whats the problem and how to fix can you help me please , becuze i cant use firefox on this pc now :(
i tried to install chatzilla but i need mozila runing so i cant do this too
i tried to go the instant chat support its say you are closed
so what i can do please help me
thank you

MY EMAIL IS  zi996@abv.bg

Reproducible: Always

Steps to Reproduce:
1.I start the browser
2.Then it says cant load the page
3.Whatever page i tried it says cant load it
Actual Results:  
Moziila firefox canot run on my pc but explorer does

Expected Results:  
Canot load any page after update

I use windows vista
and the firefox is the latest version with default theme
i tried more than 5 versions from old to the latest 
and again same problem occur
what should i do, i think its impossible to run firefox propper again ot this pc please help mee :(

MY EMAIL is:  zi996@abv.bg
It is probably your firewall; you need to reconfigure it for the updated version.
http://forums.mozillazine.org/viewtopic.php?p=2295421#2295421
Turning off a Firewall doesn't help at all.

Please use http://support.mozilla.com and not bugzilla, support request are unwanted here, marking this bug invalid

(and read http://support.mozilla.com/en-US/kb/Cannot+connect+after+upgrading+Firefox )
Status: UNCONFIRMED → RESOLVED
Closed: 16 years ago
Resolution: --- → INVALID
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