Closed
Bug 471355
Opened 16 years ago
Closed 16 years ago
firefox broke after security update
Categories
(Firefox :: General, defect)
Tracking
()
RESOLVED
INVALID
People
(Reporter: zc999, Unassigned)
References
()
Details
User-Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.04506; .NET CLR 1.1.4322) Build Identifier: the latest firefox version from the web site (28.12.2008) (got) Hi heres my problem I really love to use moziila firefox as a browser but something happend last day so after an update i restarted the browser as it say and after that im not able to load any page.I am good with computers so i tried everything i can do like: I installed 5 other versions of firefox and nothing changed same problem I cleared the chache - no change I deleted all the registry entries in windows and installed the latest version of firefox - and again can load any page I turn off every firewall i have ( i dont have antivirus) - again nothing no matter what page i try the only thing i see every time is this:" Address Not Found www.google.com could not be found. Please check the name and try again. The browser could not find the host server for the provided address. * Did you make a mistake when typing the domain? (e.g. "ww.mozilla.org" instead of "www.mozilla.org") * Are you certain this domain address exists? Its registration may have expired. * Are you unable to browse other sites? Check your network connection and DNS server settings. * Is your computer or network protected by a firewall or proxy? Incorrect settings can interfere with Web browsing." but my Explorer is runing Ok This thing happend after an update and after that whatever i try nothing helps Can you tell is there any way to see whats the problem and how to fix can you help me please , becuze i cant use firefox on this pc now :( i tried to install chatzilla but i need mozila runing so i cant do this too i tried to go the instant chat support its say you are closed so what i can do please help me thank you MY EMAIL IS zi996@abv.bg Reproducible: Always Steps to Reproduce: 1.I start the browser 2.Then it says cant load the page 3.Whatever page i tried it says cant load it Actual Results: Moziila firefox canot run on my pc but explorer does Expected Results: Canot load any page after update I use windows vista and the firefox is the latest version with default theme i tried more than 5 versions from old to the latest and again same problem occur what should i do, i think its impossible to run firefox propper again ot this pc please help mee :( MY EMAIL is: zi996@abv.bg
Comment 1•16 years ago
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It is probably your firewall; you need to reconfigure it for the updated version. http://forums.mozillazine.org/viewtopic.php?p=2295421#2295421
Comment 2•16 years ago
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Turning off a Firewall doesn't help at all. Please use http://support.mozilla.com and not bugzilla, support request are unwanted here, marking this bug invalid (and read http://support.mozilla.com/en-US/kb/Cannot+connect+after+upgrading+Firefox )
Status: UNCONFIRMED → RESOLVED
Closed: 16 years ago
Resolution: --- → INVALID
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Description
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