hi, could someone please contact bkav? they're .vn, and I don't speak the language. http://www.bkav.com.vn/home/default.aspx?Noidung=lienhe Signature BkavHook.dll@0x65bf UUID 5abddf93-1a90-4d34-86f7-484ca2090102 Time 2009-01-03 11:45:38-08 Uptime 3 Last Crash 5 seconds before submission Product Firefox Version 3.1b2 Build ID 20081201080242 Branch 1.9.1 OS Windows NT OS Version 5.1.2600 Service Pack 2 CPU x86 CPU Info GenuineIntel family 15 model 6 stepping 5 Crash Reason EXCEPTION_ACCESS_VIOLATION Crash Address 0x374 Frame Module Signature [Expand] Source 0 BkavHook.dll BkavHook.dll@0x65bf 1 xul.dll nsSocketTransportService::DetachSocket netwerk/base/src/nsSocketTransportService2.cpp:179 2 xul.dll nsSocketTransportService::DoPollIteration netwerk/base/src/nsSocketTransportService2.cpp:614 3 nspr4.dll PR_GetThreadPrivate nsprpub/pr/src/threads/prtpd.c:232 4 xul.dll nsSocketTransportService::OnProcessNextEvent netwerk/base/src/nsSocketTransportService2.cpp:519 Show/hide other threads
Hi, please contact bkav[at]bkav[dot]com[dot]vn. You can use English. Thanks!
~800 crashes a week for all the BkavHook.dll crashes on crash stats. http://crash-stats.mozilla.com/query/query?version=ALL%3AALL&platform=windows&date=&range_value=1&range_unit=weeks&query_search=signature&query_type=startswith&query=BkavHook.dll&do_query=1# cc'ing the Vietnamese localization leads to see if they know of someone that could help.
Oh, I think Vietnamese localization team can't help about this issue. BKAV is being declined in Vietnam. You should remove it as soon as possible.
"Oh, I think Vietnamese localization team can't help about this issue. BKAV is being declined in Vietnam. You should remove it as soon as possible." This is not a good idea. Developers are trying their best to improve BKAV and solutions will be found soon.
BKAV is a good product.
BKAV is one of the worst anti-virus programs I've ever used..... if u still want to use mozilla firefox, try using AVG or kaspersky....
(In reply to comment #3) > Oh, I think Vietnamese localization team can't help about this issue. > > BKAV is being declined in Vietnam. You should remove it as soon as possible. Bugzilla is not a forum. Please use this page for technical discussions only. I sent the following message to BKAV's miscellaneous contact address <email@example.com>: > BKIS thân mến, > > Không biết BKIS đã thấy hay không: theo hệ thống báo cáo lỗi của Mozilla, > BKAV làm Firefox crash hàng trăm lần mỗi tuần. Nhóm Việt hóa Firefox sẽ cảm > kích nhận được thêm thông tin từ BKIS để hướng dẫn những người dùng tránh > vấn đề. Mozilla có một trang dành cho lỗi BKAV-Firefox này tại Bugzilla để > tìm ra vấn đề gốc và chia sẻ thông tin cần thiết. Translated: > Dear BKIS, > > Not sure if you've seen it, but according to Mozilla's crash-tracking > system, BKAV causes Firefox to crash hundreds of times each week. The > Vietnamese Firefox localization team would appreciate more information from > BKIS to help users avoid this issue. Mozila has a Bugzilla page dedicated to > this BKAV-Firefox issue, for finding the root issue and sharing important > information.
bkav is a toy for kids ^^ but they (bkav team and Nguyen Tu Quang) always think they are the best lol