474210 - firefox will freeze when I click on the video play

Status: RESOLVED INCOMPLETE

(Core Graveyard :: Plug-ins, defect)

Description

[roman]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.0.5) Gecko/2008120122 Firefox/3.0.5
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.0.5) Gecko/2008120122 Firefox/3.0.5

Whenever I try to play video fromt he BBC site - the whole firefox hangs up. Must be killed.

I tried with a fresh session with and without add-ons. It hangs in every situation. I have flash plugin 9.0 r115

The problems are new

Reproducible: Always

Steps to Reproduce:
1. go to url
2. wait for the page to load
3. click on play

Comment 1

[Matthias Versen [:Matti]]

Please upgrade to flash10

Comment 2

[Richard Moldwin]

Firefox goes to 90-100% CPU use, hangs, and locks up my computer every time I view a flash movie of browse Google Maps.  FF (3.0.10 on Windows) switches itself to Above Normal thread priority, which is probably related to the computer lockup.  I have had to cold reboot my computer 5 times today because of this.  I have tried waiting 30 minutes, but it totally hoses my computer, with lots of data loss.  There of so many of these kinds of hang-related bug reports, it's hard to know where/how to report them.  I can't even get a trace or error log out of my computer, since it completely freezes up.

Comment 3

[Tyler Downer [He/Him]]

Ricard, you seem to have a different problem. All, please update to Firefox 3.5 or later, try in safe mode, and report back.

Comment 4

[aravindm]

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.2) Gecko/20100316 Firefox/3.6.2
Reporter, can you please test in Safe Mode 
http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes
and check if an extension is the cause of the mentioned issue.

Comment 5

[Ed Morley [:emorley]]

Closing since now after whiteboard closeme date and no reply to last comment.

Please reopen/comment with further info, if you still see this issue with Firefox 3.6.13 or later with a clean profile.

If you wish, you can also try to reproduce in Firefox 4 Beta 8 or later, since it is possible the issue has already been fixed in Firefox 4:
http://www.mozilla.com/en-US/firefox/all-beta.html