476366 - When editing new separated "Options window" articles for ja locale, blank page opens

Status: VERIFIED FIXED

(support.mozilla.org :: Knowledge Base Software, task)

Description

[Masahiko Imanaka [:marsf]]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; ja; rv:1.8.1.20) Gecko/20081217 Firefox/2.0.0.20
Build Identifier: 

I can't edit all separated Japanese "Options window - ..." articles.
However, other operations are possible (rename, view source, lock, ...).
Other locale's articles can edit.

Reproducible: Always

Steps to Reproduce:
1.Open the article.
2.Click "このページを編集". (Edit this page)

Actual Results:  
Blank page opens.

Expected Results:  
Editing page opens.

Comment 1

[Matthew Middleton (:zzxc)]

I'm getting a blank page when trying to edit any non-existent * article; perhaps this is a cache issue?

Blank page: https://support.mozilla.com/tiki-editpage.php?locale=en-US&page=*Testing+12345

Works: https://support.mozilla.com/tiki-editpage.php?locale=en-US&page=Testing+12345

Works: https://support.mozilla.com/tiki-editpage.php?locale=en-US&page=*Options+Window

Comment 2

[David Tenser [:djst]]

Putting this on the 0.8.2 radar. Eric or Laura, can you please take a look?

Comment 3

[Paul Craciunoiu [:paulc]]

It seems to work now.
Steps I took:

1. Opened URL:
https://support.mozilla.com/ja/kb/%E8%A8%AD%E5%AE%9A%E3%82%A6%E3%82%A3%E3%83%B3%E3%83%89%E3%82%A6+-+%E3%82%BF%E3%83%96%E3%83%91%E3%83%8D%E3%83%AB?bl=n

2. Edited article, switched it to Staging Area.

3. Edited article again, switched it back to Knowledge Base.

4. Editing article works with and without * now! Yay!
https://support.mozilla.com/tiki-editpage.php?locale=ja&page=*%E8%A8%AD%E5%AE%9A%E3%82%A6%E3%82%A3%E3%83%B3%E3%83%89%E3%82%A6+-+%E3%82%BF%E3%83%96%E3%83%91%E3%83%8D%E3%83%AB

This is not a fix, so if this problem occurs again, the bug should be reopened. However, the problem seems fixed. Please verify!

https://support.mozilla.com/tiki-editpage.php?locale=ja&page=*%E8%A8%AD%E5%AE%9A%E3%82%A6%E3%82%A3%E3%83%B3%E3%83%89%E3%82%A6+-+%E3%82%BF%E3%83%96%E3%83%91%E3%83%8D%E3%83%AB
and
https://support.mozilla.com/tiki-editpage.php?locale=ja&page=%E8%A8%AD%E5%AE%9A%E3%82%A6%E3%82%A3%E3%83%B3%E3%83%89%E3%82%A6+-+%E3%82%BF%E3%83%96%E3%83%91%E3%83%8D%E3%83%AB
both show up

It might be a good idea to see why editing a non-existent staging (*) article shows a blank page. I'll look into that today.

Comment 4

[E. Cooper [:ecooper]]

Blank pages are typically PHP errors since we have error reporting turned off on production.

I tried to replicate this locally yesterday and got this:

Fatal error: Call to a member function page_exists() on a non-object in /home/ecooper/projects/sumo/local/trunk/webroot/tiki-editpage.php on line 48

So, should be a simple fix.

Comment 5

[David Tenser [:djst]]

Reopening based on comment 4 and assigning to Eric.

Comment 6

[Paul Craciunoiu [:paulc]]

Done. r21927 / 21928

Someone forgot to declare $tikilib as global, so $tikilib->page_exists() was called on an empty object in a function.

Thanks for the help Eric!

Comment 7

[Masahiko Imanaka [:marsf]]

(In reply to comment #3)
> It seems to work now.
> Steps I took:

Thank you Paul!

Comment 8

[Stephen Donner [:stephend] Not actively reading bugmail]

Are we talking about URLs such as https://support-stage.mozilla.org/tiki-editpage.php?page=*+food&quickedit=Edit (constructed based on comment 3)?  Because that still shows a blank page for me...

Comment 9

[E. Cooper [:ecooper]]

I can't reproduce this locally with Paul's patch. I can verify it's happening on stage.

I still got a blank page after turning up the error reporting levels, so I'm not sure if this is a new bug or staging just being weird and cranky.

(In reply to comment #8)
> Are we talking about URLs such as
> https://support-stage.mozilla.org/tiki-editpage.php?page=*+food&quickedit=Edit
> (constructed based on comment 3)?  Because that still shows a blank page for
> me...

Comment 10

[Paul Craciunoiu [:paulc]]

Eric: Staging doesn't seem to get updated. I submitted some CSS fixes and other code fixes and none have shown up in the past few days. I'm not sure why.

Comment 11

[Laura Thomson :laura]

It's working now.

Comment 12

[Stephen Donner [:stephend] Not actively reading bugmail]

Verified FIXED on https://support-stage.mozilla.org/tiki-editpage.php?page=*+food&quickedit=Edit.