477377 - Firefox frozen when saving a page.

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Francis Ip]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.6) Gecko/2009011913 Firefox/3.0.6
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.6) Gecko/2009011913 Firefox/3.0.6

When saving an html page, Firefox freezes and it can not be terminated by the system explorer. The machine must be shut down and restarted to get rid of a frozen Firefox!

Reproducible: Always

Comment 1

[Ria Klaassen (not reading all bugmail)]

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.7pre) Gecko/2009012506 GranParadiso/3.0.7pre

I'm not able to reproduce your problem. Could be caused by a Norton virus scan. In that case, see Bug 458667.

Comment 2

[Matthias Versen [:Matti]]

You can not kill it ?
Then it hangs in some kernel mode from some unknown driver.
Which Firewall and other security software do you use ?

Comment 3

[Ria Klaassen (not reading all bugmail)]

No reply in more than half a year, closing this bug as INCOMPLETE. 
Please reopen with more information if you still can reproduce the issue with the latest trunk nightly build and a new profile:
http://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/latest-mozilla-central/
http://support.mozilla.com/en-US/kb/Basic+Troubleshooting#Make_a_new_profile