479227 - Firefox crashes when trying to print a web page [@ libobjc.A.dylib@0x15688 - EPSONPagePDE@0x29696]

Status: RESOLVED INVALID

(Core :: Printing: Setup, defect)

Description

[warrntn]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.0.6) Gecko/2009011912 Firefox/3.0.6 GTB5
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.0.6) Gecko/2009011912 Firefox/3.0.6 GTB5

See comment on number four.  I have a MBP running OX 10.6.  When I try to print a a web page, particularly a receipt, at random the browser crashes. This happens at random on different web-sites and is very annoying.  If I was trying to make a payment, I have to log back in and don't know if the payment was taken or not w/o waiting for a period of time to see the results.

Reproducible: Always

Steps to Reproduce:
1.
2.See Details agove
3.
Actual Results:  
See Detailsabove

Comment 1

[Marcia Knous [:marcia]]

This is not a security sensitive bug.  Please type about:crashes in the URL bar and paste the crash report number here.  Thanks.

Comment 2

[Daniel Veditz [:dveditz]]

What or where is the "comment on number four" we're supposed to see?

Have you been submitting crash info to Mozilla? If so there's some hope: open "about:crashes" in Firefox and copy the links from these crashes into this bug. Otherwise there's really no information here we can work with -- we either need to get information captured from when _you_ crash, or get enough details so that we can reproduce the crash ourselves.

Comment 3

[Julius Himmler]

I have this problem, too! And it'really annoying me, so I would be grateful if someone could find a solution.
Here's the link of the crash report:
http://crash-stats.mozilla.com/report/index/6a58a474-f8a5-40bb-bc23-7d2d32090422?p=1

Comment 4

[Julius Himmler]

btw. Firefox also crashes, when I try to save a webpage as a PDF-file from the printing-dialoge. Printing and saving as PDF works fine with any other app, except Firefox.

Comment 5

[timeless]

Signature	libobjc.A.dylib@0x15688
UUID	6a58a474-f8a5-40bb-bc23-7d2d32090422
Time 	2009-04-22 02:29:13.306958
Uptime	48
Last Crash	1302 seconds before submission
Product	Firefox
Version	3.0.9
Build ID	2009040820
OS	Mac OS X
OS Version	10.5.6 9G55
CPU	x86
CPU Info	GenuineIntel family 6 model 15 stepping 10
Crash Reason	EXC_BAD_ACCESS / KERN_INVALID_ADDRESS
Crash Address	0x9694f688
User Comments	
Processor Notes 	

Crashing Thread
Frame 	Module 	Signature [Expand] 	Source
0 	libobjc.A.dylib 	libobjc.A.dylib@0x15688 	
1 	EPSONPagePDE 	EPSONPagePDE@0x29696 	
2 	EPSONPagePDE 	EPSONPagePDE@0x2eaf5 	
3 	EPSONPagePDE 	EPSONPagePDE@0x1e05f 	
4 	Foundation 	Foundation@0x3eea6 	
5 	CoreFoundation 	CoreFoundation@0x73b24 	
6 	CoreFoundation 	CoreFoundation@0x73cd7 	

this crash is in EPSON's printer driver, file a bug against them.

note that the reporter hasn't provided a stack trace, so we have no way of knowing if it's the same crash.

Comment 6

[Julius Himmler]

Thats what I thought, too. But I have the same Problem with the Samsung printer of my brother and just tried again to save a webpage as a PDF -> crashed again. Here's the report:
http://crash-stats.mozilla.com/report/index/e1bf4452-37ec-4532-8f8c-0d2642090424?p=1

Comment 7

[Daniel Veditz [:dveditz]]

Other people are having trouble with EPSONPagePDE in other programs, this does not appear to be a Firefox problem. A suggestion on apple.com was to simply remove the file.

http://discussions.apple.com/thread.jspa?messageID=8479453

Comment 8

[Julius Himmler]

I have to confess, that I solved the problem by reinstalling the driver...sorry! But funny, that only firefox was crashing.