Closed Bug 484894 Opened 16 years ago Closed 15 years ago

cannot uninstall firefox, add/rem. prog. contain 2 firefox, 3.0.5,3.0.6

Categories

(Firefox :: General, defect)

x86
Windows XP
defect
Not set
major

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: idiot300, Unassigned)

Details

(Whiteboard: [CLOSEME 2010-12-01])

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.7) Gecko/2009021910 Firefox/3.0.7 GTB5 (.NET CLR 3.5.30729) Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.7) Gecko/2009021910 Firefox/3.0.7 GTB5 (.NET CLR 3.5.30729) When I was trying to stop the firefox updated tab by reinstalling firefox, I cannot uninstall it. However, it contains 2 entry on the add and remove programs in windows xp. Reproducible: Always Steps to Reproduce: 1.Go to add or remove program 2.look for mozilla firefox 3.try to uninstall one of them Actual Results: Nothing Expected Results: Uninstall firefox
download 3.5.6, dont use updates. the manual install WILL rewrite the other versions. uinstallers dont start if they find the wrong version, that keeps them from doing the wrong job. updating from 3.5.5to6 did not change the version in add/remove
Reporter, please retest with Firefox 3.6.12 or later in a fresh profile (http://support.mozilla.com/kb/Managing+profiles). Also update your plugins (flash, adobe reader, java, quicktime, silverlight, etc.) Go to the developer's website and download the latest version from there. If you no longer see this issue, please close this bug as RESOLVED, WORKSFORME. If you do see the bug, please post a comment.
Whiteboard: [CLOSEME 2010-12-01]
No reply, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Resolution: --- → INCOMPLETE
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