486486 - Chrome registration error message

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Paul]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.8) Gecko/2009032609 Firefox/3.0.8 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.8) Gecko/2009032609 Firefox/3.0.8 (.NET CLR 3.5.30729)

Ever since my Firefox updated to 3.08 I have been getting the following pop-up error every time I try to open Firefox...

Firefox could not install this item because of a failure in Chrome Registration. Please contact the author about this problem.

It usually pops up 2 or 3 time before I am even able to start working in Firefox.

Reproducible: Always

Steps to Reproduce:
1. After 3 times it allows me in
2.
3.

Comment 1

[Ria Klaassen (not reading all bugmail)]

Maybe this helps? http://support.mozilla.com/en-US/kb/Chrome+Registration+Failed

Comment 2

[Chris]

(In reply to comment #0)
> User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.8)
> Gecko/2009032609 Firefox/3.0.8 (.NET CLR 3.5.30729)
> Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.8)
> Gecko/2009032609 Firefox/3.0.8 (.NET CLR 3.5.30729)
> 
> Ever since my Firefox updated to 3.08 I have been getting the following pop-up
> error every time I try to open Firefox...
> 
> Firefox could not install this item because of a failure in Chrome
> Registration. Please contact the author about this problem.
> 
> It usually pops up 2 or 3 time before I am even able to start working in
> Firefox.
> 
> Reproducible: Always
> 
> Steps to Reproduce:
> 1. After 3 times it allows me in
> 2.
> 3.

This is happening to me also, exactly as you describe. I have tried disabling and even deleting the add-ons but the problem continues.  Did you find a solution.

Comment 3

[cawillis8]

takes 4 times for me

Comment 4

[Chris]

This appears to be a common problem now. I can not resolve it following the instructions to date. I have stopped using Firefox as a result.  Can anyone come up with a workable solution ?

Comment 5

[Ria Klaassen (not reading all bugmail)]

Please try safe-mode to exclude extension problems:
http://support.mozilla.com/en-US/kb/Safe+Mode
Or a new profile:
http://support.mozilla.com/en-US/kb/Basic+Troubleshooting#Make_a_new_profile
If the problem persists, try reinstalling Firefox in a different folder.

Comment 6

[Tyler Downer [He/Him]]

This is a mass search for Firefox General bugs filed against version 3.0 that are UNCO and have not been changed for 200 days.

Reporter, please update to Firefox 3.6.10 or alter. Firefox 3.0 is no longer supported and is no longer receiving updates. After you update, please create a fresh profile, http://support.mozilla.com/kb/managing+profiles, and test to see if your bug still exists. If you still the bug, then please post a comment with the version you tested against, and the problem. If the issue is no longer there, please set the RESOLUTION to  RESOLVED, WORKSFORME.

Comment 7

[Tyler Downer [He/Him]]

No reply from reporter, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.