Closed
Bug 486507
Opened 15 years ago
Closed 7 years ago
Investigate Chrome registration failed messages on every startup
Categories
(Firefox :: Extension Compatibility, defect)
Firefox
Extension Compatibility
Tracking
()
RESOLVED
INVALID
People
(Reporter: cww, Unassigned)
Details
(Keywords: common-issue+)
Lots of users are reporting that they get Chrome registration failed messages after updating and at every startup. Per bug 401769, the solutions include disabling the faulty extension(s) and/or running as an administrator once. However the warning is particularly not helpful and confusing so this is a bug to take a look at the causes of this message (it's pretty common) and to resolve either by addressing those or providing a more useful dialog/warning.
Comment 1•15 years ago
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(In reply to comment #0) > However the warning is particularly not helpful and confusing so this is a bug > to take a look at the causes of this message (it's pretty common) and to > resolve either by addressing those or providing a more useful dialog/warning. See also bug 302527
Comment 2•15 years ago
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Rob, could you follow up with Cheng on this?
We see spikes in these complaints after updates. Here are (some) forum threads that mention it. If you post in any of them, it sends an email to the user -- maybe we can get a useful response. http://support.mozilla.com/en-US/forum/1/484622 http://support.mozilla.com/en-US/forum/1/485436 http://support.mozilla.com/en-US/forum/1/485592 http://support.mozilla.com/en-US/forum/1/486168 http://support.mozilla.com/en-US/forum/1/486228 http://support.mozilla.com/en-US/forum/1/486385 http://support.mozilla.com/en-US/forum/1/486644 http://support.mozilla.com/en-US/forum/1/487028 http://support.mozilla.com/en-US/forum/1/487180 http://support.mozilla.com/en-US/forum/1/487597 http://support.mozilla.com/en-US/forum/1/487600 http://support.mozilla.com/en-US/forum/1/487641 http://support.mozilla.com/en-US/forum/1/487644 http://support.mozilla.com/en-US/forum/1/488235 http://support.mozilla.com/en-US/forum/1/488868 http://support.mozilla.com/en-US/forum/1/488910 http://support.mozilla.com/en-US/forum/1/489271 http://support.mozilla.com/en-US/forum/1/489300 http://support.mozilla.com/en-US/forum/1/489623 http://support.mozilla.com/en-US/forum/1/489947 http://support.mozilla.com/en-US/forum/1/490065 http://support.mozilla.com/en-US/forum/1/490340
OS: Linux → All
Hardware: x86 → All
Comment 4•15 years ago
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If we are seeing spikes after app update I suspect we may have old extensions hanging about that haven't been cleaned up properly. Dave, I'd like to get your thoughts on this.
Comment 5•15 years ago
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That the error goes away when running as administrator suggests that the user has some extensions installed that they do not have write access to. Firefox will be trying to write a chrome.manifest file out for them and failing. We could I guess get rid of the warning in that case, but then that warning is gone in 3.6 anyway. I'm not totally sure why this would cluster around app update unless maybe we end up re-registering all extensions at that time, though that shouldn't normally happen.
This seems predominantly vista if it helps any... got a bunch of these this week as well but probably a result of the 3.5.5 updated.
Comment 7•15 years ago
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Cww, if you could zip up your extensions directory and send them to me at rstrong at mozilla dot com it might provide a clue as to the cause. Thanks.
Comment 8•7 years ago
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Legacy extensions are no longer valid in Firefox 57, closing.
Status: NEW → RESOLVED
Closed: 7 years ago
Resolution: --- → INVALID
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Description
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