493254 - Mac application KeyCue causes Firefox to crash

Status: VERIFIED DUPLICATE of bug 477475

(Firefox :: General, defect)

Description

[Dietrich Ayala (:dietrich)]

I was working with a friend to diagnose his crashy-slow Firefox. We disabled all add-ons but he was still having problems. I got this note from him today:

I was using a menu-bar program called KeyCue. It allowed you to press and hold the CMD key and after a brief wait, it would show all the available keyboard commands for the active program (as well as any OS commands).

http://www.macility.com/products/keycue/

It was pretty cool. But since it involved the CMD key, and most of my crashes were when I was trying to activate a keyboard command in Firefox, I thought I'd try and remove it.

I've been trying different profiles, and am about to start adding Add-Ons back that have been dormant, but at the moment, it appears that this solved the problem.

I haven't had a crash since May 8, which I believe was when I removed the program (I wish I had written down when I removed it).

Comment 1

[Dietrich Ayala (:dietrich)]

from his about:crashes:

http://crash-stats.mozilla.com/report/index/14486ac6-49cb-4928-bbd3-2d8f72090508

http://crash-stats.mozilla.com/report/index/46293095-953d-470d-832e-19a9f2090507

http://crash-stats.mozilla.com/report/index/54999b3e-2793-4aff-ac46-f469f2090506

http://crash-stats.mozilla.com/report/index/9a050ab7-8982-4460-997b-622ee2090506