496463 - KB article: Firefox crashes on startup due to Hulu Desktop Plugin on OSX

Status: RESOLVED INVALID

(support.mozilla.org :: Knowledge Base Articles, task)

Description

[[:Cww]]

Crash is at @0x8fe053f6.

I'm going to add this to Firefox crashes when you open it for now and we can debate making a new article later.

Comment 1

[Chris Ilias [:cilias]]

Right now, this is at <https://support.mozilla.com/en-US/kb/Firefox+crashes+when+you+open+it#Using_Hulu_Desktop_Plugin>

WRT creating a separate article, do users get the crash reporter when this occurs?

Comment 2

[[:Cww]]

Yes, that's how you get the crash ID :P

Comment 3

[Chris Ilias [:cilias]]

Okay, so this should be a separate article.

Comment 4

[Scoobidiver (away)]

According to https://support.mozilla.com/en-US/kb/how-the-knowledge-base-works, article requests are no longer tracked in Bugzilla.

Reporter, if you consider your request is still applicable, post a new thread describing the content with "[Proposed] Name of the article" as title in https://support.mozilla.com/forums/knowledge-base-articles

I close this bug as invalid.