496944 - Mobile: mobile error page

Status: VERIFIED FIXED

(www.mozilla.org :: General, defect)

Description

[Laura Mesa [:lmesa] [:lvmesa]]

Development of the error page for mobile version of the en-US version of
the fennec website.

Comment 1

[Alex Buchanan [:abuchanan]]

Ryan, Laura, can I assume this is the page meant for this bug?
http://www-trunk.stage.mozilla.com/en-US/m/unsupported.html

Comment 2

[Ryan Doherty (:rdoherty)]

(In reply to comment #1)
> Ryan, Laura, can I assume this is the page meant for this bug?
> http://www-trunk.stage.mozilla.com/en-US/m/unsupported.html

Correct :)

Comment 3

[Alex Buchanan [:abuchanan]]

I'm curious, how does a user reach this page?

Comment 4

[Caitlin Looney]

This would appear after user selects the download button on /m/ but the device is not compatible, or will not support, the build.

Comment 5

[Alex Buchanan [:abuchanan]]

In that case, we probably shouldn't even show them a download button.  Not a critical issue, but worth discussion.

Comment 6

[Caitlin Looney]

Don't understand. /m/ is the page you can go to on your existing Web browser (not fennec) to download Firefox on your mobile.

Comment 7

[Alex Buchanan [:abuchanan]]

Err, I meant, if we know a user's device won't support FF mobile (which we'll know when we show the /m/ download page) then we shouldn't show them a download button at all.

A download button that links to a "sorry you can't download" page, is a broken user experience, IMO.

Comment 8

[Caitlin Looney]

how would we know that? /m/ isn't part of fennec. its the page we directly people to go to on their current/default mobile Web browser. Lets' talk 1:1 if there is something I'm not groking.

Comment 9

[Stephen Donner [:stephend] Not actively reading bugmail]

Note to QA: please do *not* verify any truly mobile pages on a desktop; we have access to devices w/Fennec, so we should verify there.  Thanks!

Comment 10

[Stephen Donner [:stephend] Not actively reading bugmail]

Verified FIXED on http://www-trunk.stage.mozilla.com/en-US/m/unsupported.html.