Mobile: mobile error page

VERIFIED FIXED

Status

www.mozilla.org
General
VERIFIED FIXED
9 years ago
6 years ago

People

(Reporter: lmesa, Assigned: rdoherty)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(URL)

(Reporter)

Description

9 years ago
Development of the error page for mobile version of the en-US version of
the fennec website.
(Assignee)

Updated

9 years ago
Summary: Mobile website/mobile: error page → Mobile: mobile error page
Ryan, Laura, can I assume this is the page meant for this bug?
http://www-trunk.stage.mozilla.com/en-US/m/unsupported.html
(Assignee)

Comment 2

9 years ago
(In reply to comment #1)
> Ryan, Laura, can I assume this is the page meant for this bug?
> http://www-trunk.stage.mozilla.com/en-US/m/unsupported.html

Correct :)
I'm curious, how does a user reach this page?
Status: NEW → RESOLVED
Last Resolved: 9 years ago
Resolution: --- → FIXED

Comment 4

9 years ago
This would appear after user selects the download button on /m/ but the device is not compatible, or will not support, the build.
In that case, we probably shouldn't even show them a download button.  Not a critical issue, but worth discussion.

Comment 6

9 years ago
Don't understand. /m/ is the page you can go to on your existing Web browser (not fennec) to download Firefox on your mobile.
Err, I meant, if we know a user's device won't support FF mobile (which we'll know when we show the /m/ download page) then we shouldn't show them a download button at all.

A download button that links to a "sorry you can't download" page, is a broken user experience, IMO.

Comment 8

9 years ago
how would we know that? /m/ isn't part of fennec. its the page we directly people to go to on their current/default mobile Web browser. Lets' talk 1:1 if there is something I'm not groking.
Note to QA: please do *not* verify any truly mobile pages on a desktop; we have access to devices w/Fennec, so we should verify there.  Thanks!
Verified FIXED on http://www-trunk.stage.mozilla.com/en-US/m/unsupported.html.
Status: RESOLVED → VERIFIED
Component: www.mozilla.org/firefox → www.mozilla.org
Product: Websites → Websites
Component: www.mozilla.org → General
Product: Websites → www.mozilla.org
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