Closed Bug 498334 Opened 15 years ago Closed 15 years ago

Login in itaú bank site doesn't work after upgrading to Firefox 3.0.11

Categories

(Firefox :: General, defect)

x86
Windows Vista
defect
Not set
normal

Tracking

()

RESOLVED INVALID

People

(Reporter: paulohcenachi, Unassigned)

References

()

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; pt-BR; rv:1.9.0.11) Gecko/2009060215 Firefox/3.0.11 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; pt-BR; rv:1.9.0.11) Gecko/2009060215 Firefox/3.0.11 (.NET CLR 3.5.30729)

After upgrading to version 3.0.11, firefox doesn't work well with the Itaú bank site. After entering the account numbers, I click on the blue rectangle with my name that should present the virtual keyboard, but nothing happens.
On internet explorer 8 the website work normally.
Before upgrading the site worked normally.

Reproducible: Always

Steps to Reproduce:
1. Enter www.itau.com.br
2. Fill the "agência" and "conta" fields
3. Click on the blue rectangle
4. The virtual keyboard doesn't appear anymore.
Actual Results:  
The virtual keyboard doesn't appear anymore.

Expected Results:  
Firefox should present the virtual keyboard to enter the password.

Tested with my add-ons installed and the upgrade, and with a fresh install of firefox (I deleted the "Mozila" folders on C:\Users\xxx\AppData\Roaming and C:\Users\xxx\AppData\Local before installing, so the bug doesn't refer to add-ons).
Why didbn't you report this to the website of the bank itself ? How are we supposed to fix (or test) this without an account ?
After contact the bank, website returned without errors.
Thanks for the attention and sorry for the inconvenience.
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Resolution: --- → INVALID
You need to log in before you can comment on or make changes to this bug.