Closed
Bug 498334
Opened 15 years ago
Closed 15 years ago
Login in itaú bank site doesn't work after upgrading to Firefox 3.0.11
Categories
(Firefox :: General, defect)
Tracking
()
RESOLVED
INVALID
People
(Reporter: paulohcenachi, Unassigned)
References
()
Details
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; pt-BR; rv:1.9.0.11) Gecko/2009060215 Firefox/3.0.11 (.NET CLR 3.5.30729) Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; pt-BR; rv:1.9.0.11) Gecko/2009060215 Firefox/3.0.11 (.NET CLR 3.5.30729) After upgrading to version 3.0.11, firefox doesn't work well with the Itaú bank site. After entering the account numbers, I click on the blue rectangle with my name that should present the virtual keyboard, but nothing happens. On internet explorer 8 the website work normally. Before upgrading the site worked normally. Reproducible: Always Steps to Reproduce: 1. Enter www.itau.com.br 2. Fill the "agência" and "conta" fields 3. Click on the blue rectangle 4. The virtual keyboard doesn't appear anymore. Actual Results: The virtual keyboard doesn't appear anymore. Expected Results: Firefox should present the virtual keyboard to enter the password. Tested with my add-ons installed and the upgrade, and with a fresh install of firefox (I deleted the "Mozila" folders on C:\Users\xxx\AppData\Roaming and C:\Users\xxx\AppData\Local before installing, so the bug doesn't refer to add-ons).
Comment 1•15 years ago
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Why didbn't you report this to the website of the bank itself ? How are we supposed to fix (or test) this without an account ?
After contact the bank, website returned without errors. Thanks for the attention and sorry for the inconvenience.
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Resolution: --- → INVALID
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Description
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