Viewpoint media player plug-in crash

RESOLVED INCOMPLETE

Status

Plugins Graveyard
Viewpoint Media Player
--
critical
RESOLVED INCOMPLETE
9 years ago
2 years ago

People

(Reporter: adw, Unassigned)

Tracking

({crash})

x86
Windows Vista
crash

Details

(Whiteboard: [FFT3.5], URL)

(Reporter)

Description

9 years ago
1. Clicked "Download" at http://www.viewpoint.com/technologies/viewpoint-media-player.shtml.
2. Was redirected to http://www.viewpoint.com/installer/index.html?05.00.01.03&http://www.viewpoint.com/technologies/viewpoint-media-player.shtml and a save dialog popped up.  Saved executable, opened it, a Nullsoft Installation System dialog opened, completed, and closed.
3. On the new page I clicked the Download button at the top (different from the first one, which was farther down the page), and Shiretoko immediately crashed.

Tried repeating the process, and the NIS step didn't happen again, but the crash still occurred upon clicking the blue Download button.

1st crash report:
http://crash-stats.mozilla.com/report/index/a2358e89-1cf0-4bea-b4ea-583ec2090615

Subsequent reports (they look the same):
http://crash-stats.mozilla.com/report/index/c23b6ff5-925e-4406-9abe-fd72b2090615
http://crash-stats.mozilla.com/report/index/10732826-0b01-4b8a-ba46-0263d2090615
http://crash-stats.mozilla.com/report/index/f0b73edc-a9ac-4b58-bfed-7195d2090615
(Reporter)

Comment 1

9 years ago
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1b99) Gecko/20090605 Firefox/3.5b99

Comment 2

9 years ago
Signature	user32.dll@0x1f793
UUID	a2358e89-1cf0-4bea-b4ea-583ec2090615
Time 	2009-06-15 17:56:34.924330
Uptime	215
Last Crash	5717348 seconds before submission
Product	Firefox
Version	3.5b99
Build ID	20090605162636
Branch	1.9.1
OS	Windows NT
OS Version	6.0.6001 Service Pack 1
CPU	x86
CPU Info	GenuineIntel family 6 model 23 stepping 6
Crash Reason	EXCEPTION_ACCESS_VIOLATION
Crash Address	0x1f16b95
User Comments	
Processor Notes 	
Crashing Thread
Frame 	Module 	Signature [Expand] 	Source
0 		@0x1f16b95 	
1 	user32.dll 	user32.dll@0x1f793 	
2 	user32.dll 	user32.dll@0x20816 	
3 	user32.dll 	user32.dll@0x20a64 	
4 	ntdll.dll 	ntdll.dll@0x599cd 	
5 	npViewpoint.dll 	npViewpoint.dll@0xcbee 	
6 	xul.dll 	nsNPAPIPluginInstance::SetWindow 	modules/plugin/base/src/nsNPAPIPluginInstance.cpp:1085
7 	xul.dll 	nsObjectFrame::PaintPlugin 	layout/generic/nsObjectFrame.cpp:1526
8 	xul.dll 	nsObjectFrame::PaintPlugin 	layout/generic/nsObjectFrame.cpp:1124
9 	xul.dll 	nsDisplayGeneric::Paint 	layout/base/nsDisplayList.h:875
10 	xul.dll 	nsDisplayList::Paint 	layout/base/nsDisplayList.cpp:313
11 	xul.dll 	nsDisplayClip::Paint 	layout/base/nsDisplayList.cpp:978
12 	xul.dll 	nsDisplayList::Paint 	layout/base/nsDisplayList.cpp:313
13 	xul.dll 	nsDisplayClip::Paint 	layout/base/nsDisplayList.cpp:978
14 	xul.dll 	nsDisplayList::Paint 	layout/base/nsDisplayList.cpp:313
15 	xul.dll 	nsDisplayClip::Paint 	layout/base/nsDisplayList.cpp:978
16 	xul.dll 	nsDisplayList::Paint 	layout/base/nsDisplayList.cpp:313
17 	xul.dll 	nsLayoutUtils::PaintFrame 	layout/base/nsLayoutUtils.cpp:1114
18 	xul.dll 	PresShell::Paint 	layout/base/nsPresShell.cpp:5725
19 	xul.dll 	nsViewManager::RenderViews 	view/src/nsViewManager.cpp:648
20 	xul.dll 	nsViewManager::Refresh 	view/src/nsViewManager.cpp:512
21 	xul.dll 	nsViewManager::DispatchEvent 	view/src/nsViewManager.cpp:1153
22 	xul.dll 	HandleEvent 	view/src/nsView.cpp:168
23 	xul.dll 	nsWindow::DispatchEvent 	widget/src/windows/nsWindow.cpp:1051
24 	xul.dll 	nsWindow::DispatchWindowEvent 	widget/src/windows/nsWindow.cpp:1076
25 	xul.dll 	nsWindow::OnPaint 	widget/src/windows/nsWindow.cpp:6281
26 	xul.dll 	nsWindow::ProcessMessage 	widget/src/windows/nsWindow.cpp:4476
27 	xul.dll 	nsWindow::WindowProc 	widget/src/windows/nsWindow.cpp:1267
28 	user32.dll 	user32.dll@0x1f8d1 	
29 	user32.dll 	user32.dll@0x1f793 	
30 	user32.dll 	user32.dll@0x20816 	
31 	user32.dll 	user32.dll@0x20a64 	
32 	ntdll.dll 	ntdll.dll@0x599cd 	
33 	user32.dll 	user32.dll@0x2005f 	
34 	xul.dll 	nsAppShell::ProcessNextNativeEvent 	widget/src/windows/nsAppShell.cpp:165
35 	winmm.dll 	winmm.dll@0x40fb 	

Filename 	Version 	Debug Identifier 	Debug Filename
npViewpoint.dll 	3.6.0.59 	47F660501 	npViewpoint.pdb

----

Signature	user32.dll@0x1f793
UUID	c23b6ff5-925e-4406-9abe-fd72b2090615
Time 	2009-06-15 17:57:25.32103
Uptime	42
Last Crash	50 seconds before submission
Product	Firefox
Version	3.5b99
Build ID	20090605162636
Branch	1.9.1
OS	Windows NT
OS Version	6.0.6001 Service Pack 1
CPU	x86
CPU Info	GenuineIntel family 6 model 23 stepping 6
Crash Reason	EXCEPTION_ACCESS_VIOLATION
Crash Address	0x1f29f2d
User Comments	
Processor Notes 	
Crashing Thread
Frame 	Module 	Signature [Expand] 	Source
0 		@0x1f29f2d 	
1 	user32.dll 	user32.dll@0x1f793 	
2 	user32.dll 	user32.dll@0x20007 	
3 	user32.dll 	user32.dll@0x2005f 	
4 	xul.dll 	nsAppShell::ProcessNextNativeEvent 	widget/src/windows/nsAppShell.cpp:165
5 	winmm.dll 	winmm.dll@0x40fb
Added [FFT3.5] to the whiteboard as it was brought to my attention yesterday, while the fx-team was helping with extensions and plugins compatibility checks.
Whiteboard: [FFT3.5]

Updated

8 years ago
Component: Plug-ins → Viewpoint Media Player
Product: Core → Plugins
QA Contact: plugins → viewpoint-mediaplayer
Version: 1.9.1 Branch → unspecified

Updated

7 years ago
Severity: normal → critical
Keywords: crash
Version: unspecified → 3.x

Comment 4

2 years ago
Closing old bugs in the Plugins component. We aren't going to track issues in 3rd-party plugins in the Mozilla bug tracker. In addition, support for NPAPI plugins will be removed at the end of this year; for more details see the post at https://blog.mozilla.org/futurereleases/2015/10/08/npapi-plugins-in-firefox/

If there is a serious bug in Firefox, it needs to be filed in the "Core" product, "Plug-Ins" component.
Status: NEW → RESOLVED
Last Resolved: 2 years ago
Resolution: --- → INCOMPLETE
(Assignee)

Updated

2 years ago
Product: Plugins → Plugins Graveyard
You need to log in before you can comment on or make changes to this bug.