Closed Bug 498541 Opened 16 years ago Closed 9 years ago

Viewpoint media player plug-in crash

Categories

(Plugins Graveyard :: Viewpoint Media Player, defect)

Product:
Plugins Graveyard
Component:
Viewpoint Media Player
Platform:
x86
Windows Vista
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

(Not tracked)

Status:
RESOLVED INCOMPLETE

People

(Reporter: adw, Unassigned)

References

(
URL
)

Details

(Keywords: crash, Whiteboard: [FFT3.5])

1. Clicked "Download" at http://www.viewpoint.com/technologies/viewpoint-media-player.shtml. 2. Was redirected to http://www.viewpoint.com/installer/index.html?05.00.01.03&http://www.viewpoint.com/technologies/viewpoint-media-player.shtml and a save dialog popped up. Saved executable, opened it, a Nullsoft Installation System dialog opened, completed, and closed. 3. On the new page I clicked the Download button at the top (different from the first one, which was farther down the page), and Shiretoko immediately crashed. Tried repeating the process, and the NIS step didn't happen again, but the crash still occurred upon clicking the blue Download button. 1st crash report: http://crash-stats.mozilla.com/report/index/a2358e89-1cf0-4bea-b4ea-583ec2090615 Subsequent reports (they look the same): http://crash-stats.mozilla.com/report/index/c23b6ff5-925e-4406-9abe-fd72b2090615 http://crash-stats.mozilla.com/report/index/10732826-0b01-4b8a-ba46-0263d2090615 http://crash-stats.mozilla.com/report/index/f0b73edc-a9ac-4b58-bfed-7195d2090615
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1b99) Gecko/20090605 Firefox/3.5b99
Signature user32.dll@0x1f793 UUID a2358e89-1cf0-4bea-b4ea-583ec2090615 Time 2009-06-15 17:56:34.924330 Uptime 215 Last Crash 5717348 seconds before submission Product Firefox Version 3.5b99 Build ID 20090605162636 Branch 1.9.1 OS Windows NT OS Version 6.0.6001 Service Pack 1 CPU x86 CPU Info GenuineIntel family 6 model 23 stepping 6 Crash Reason EXCEPTION_ACCESS_VIOLATION Crash Address 0x1f16b95 User Comments Processor Notes Crashing Thread Frame Module Signature [Expand] Source 0 @0x1f16b95 1 user32.dll user32.dll@0x1f793 2 user32.dll user32.dll@0x20816 3 user32.dll user32.dll@0x20a64 4 ntdll.dll ntdll.dll@0x599cd 5 npViewpoint.dll npViewpoint.dll@0xcbee 6 xul.dll nsNPAPIPluginInstance::SetWindow modules/plugin/base/src/nsNPAPIPluginInstance.cpp:1085 7 xul.dll nsObjectFrame::PaintPlugin layout/generic/nsObjectFrame.cpp:1526 8 xul.dll nsObjectFrame::PaintPlugin layout/generic/nsObjectFrame.cpp:1124 9 xul.dll nsDisplayGeneric::Paint layout/base/nsDisplayList.h:875 10 xul.dll nsDisplayList::Paint layout/base/nsDisplayList.cpp:313 11 xul.dll nsDisplayClip::Paint layout/base/nsDisplayList.cpp:978 12 xul.dll nsDisplayList::Paint layout/base/nsDisplayList.cpp:313 13 xul.dll nsDisplayClip::Paint layout/base/nsDisplayList.cpp:978 14 xul.dll nsDisplayList::Paint layout/base/nsDisplayList.cpp:313 15 xul.dll nsDisplayClip::Paint layout/base/nsDisplayList.cpp:978 16 xul.dll nsDisplayList::Paint layout/base/nsDisplayList.cpp:313 17 xul.dll nsLayoutUtils::PaintFrame layout/base/nsLayoutUtils.cpp:1114 18 xul.dll PresShell::Paint layout/base/nsPresShell.cpp:5725 19 xul.dll nsViewManager::RenderViews view/src/nsViewManager.cpp:648 20 xul.dll nsViewManager::Refresh view/src/nsViewManager.cpp:512 21 xul.dll nsViewManager::DispatchEvent view/src/nsViewManager.cpp:1153 22 xul.dll HandleEvent view/src/nsView.cpp:168 23 xul.dll nsWindow::DispatchEvent widget/src/windows/nsWindow.cpp:1051 24 xul.dll nsWindow::DispatchWindowEvent widget/src/windows/nsWindow.cpp:1076 25 xul.dll nsWindow::OnPaint widget/src/windows/nsWindow.cpp:6281 26 xul.dll nsWindow::ProcessMessage widget/src/windows/nsWindow.cpp:4476 27 xul.dll nsWindow::WindowProc widget/src/windows/nsWindow.cpp:1267 28 user32.dll user32.dll@0x1f8d1 29 user32.dll user32.dll@0x1f793 30 user32.dll user32.dll@0x20816 31 user32.dll user32.dll@0x20a64 32 ntdll.dll ntdll.dll@0x599cd 33 user32.dll user32.dll@0x2005f 34 xul.dll nsAppShell::ProcessNextNativeEvent widget/src/windows/nsAppShell.cpp:165 35 winmm.dll winmm.dll@0x40fb Filename Version Debug Identifier Debug Filename npViewpoint.dll 3.6.0.59 47F660501 npViewpoint.pdb ---- Signature user32.dll@0x1f793 UUID c23b6ff5-925e-4406-9abe-fd72b2090615 Time 2009-06-15 17:57:25.32103 Uptime 42 Last Crash 50 seconds before submission Product Firefox Version 3.5b99 Build ID 20090605162636 Branch 1.9.1 OS Windows NT OS Version 6.0.6001 Service Pack 1 CPU x86 CPU Info GenuineIntel family 6 model 23 stepping 6 Crash Reason EXCEPTION_ACCESS_VIOLATION Crash Address 0x1f29f2d User Comments Processor Notes Crashing Thread Frame Module Signature [Expand] Source 0 @0x1f29f2d 1 user32.dll user32.dll@0x1f793 2 user32.dll user32.dll@0x20007 3 user32.dll user32.dll@0x2005f 4 xul.dll nsAppShell::ProcessNextNativeEvent widget/src/windows/nsAppShell.cpp:165 5 winmm.dll winmm.dll@0x40fb
Added [FFT3.5] to the whiteboard as it was brought to my attention yesterday, while the fx-team was helping with extensions and plugins compatibility checks.
Whiteboard: [FFT3.5]
Component: Plug-ins → Viewpoint Media Player
Product: Core → Plugins
QA Contact: plugins → viewpoint-mediaplayer
Version: 1.9.1 Branch → unspecified
Severity: normal → critical
Keywords: crash
Version: unspecified → 3.x
Closing old bugs in the Plugins component. We aren't going to track issues in 3rd-party plugins in the Mozilla bug tracker. In addition, support for NPAPI plugins will be removed at the end of this year; for more details see the post at https://blog.mozilla.org/futurereleases/2015/10/08/npapi-plugins-in-firefox/ If there is a serious bug in Firefox, it needs to be filed in the "Core" product, "Plug-Ins" component.
Status: NEW → RESOLVED
Closed: 9 years ago
Resolution: --- → INCOMPLETE
Product: Plugins → Plugins Graveyard
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