Closed
Bug 500639
Opened 16 years ago
Closed 15 years ago
Firefox does not give an error when the profile directory is inaccessible
Categories
(Firefox :: General, defect)
Tracking
()
RESOLVED
INCOMPLETE
People
(Reporter: maik.gerth, Unassigned)
Details
(Whiteboard: [CLOSEME 2010-12-01])
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.11) Gecko/2009060215 Firefox/3.0.11 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.11) Gecko/2009060215 Firefox/3.0.11 (.NET CLR 3.5.30729)
Firefox does not start, when "Profiles"-directory can not be accessed any more (e.g. caused by file-system-errors like broken ntfs-symlinks)
Reproducible: Always
Steps to Reproduce:
1.make Profiles directory inaccessible (e.g. by broken ntfs-symlink on Windows XP)
2. try to start firefox
3.
Actual Results:
firefox does not start
firefox does not start in safe mode
Expected Results:
firefox should give error message, that Profiles directory is broken or can not be accesed
I agree and yes i know this is exactly when profile cannot be accessed.
Summary: Firefox does not start (not even in safe-mode) → Firefox does not give an error when the profile directory is inaccessible
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Comment 2•15 years ago
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Reporter, please retest with Firefox 3.6.12 or later in a fresh profile (http://support.mozilla.com/kb/Managing+profiles). Also update your plugins (flash, adobe reader, java, quicktime, silverlight, etc/) Go to the developer's website and download the latest version from there.
Whiteboard: [CLOSEME 2010-12-01]
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Comment 3•15 years ago
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No reply, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Resolution: --- → INCOMPLETE
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Description
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