Closed Bug 500701 Opened 16 years ago Closed 14 years ago

Firefox hangs on the FIRST download time or image saving(ONLY AT THE FIRST TIME).

Categories

(Firefox :: General, defect)

3.5 Branch
x86
Windows XP
defect
Not set
major

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: emanuel_cesar12, Unassigned)

Details

(Keywords: hang, Whiteboard: [CLOSEME 2011-2-25])

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; pt-BR; rv:1.9.1) Gecko/20090624 Firefox/3.5 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; pt-BR; rv:1.9.1) Gecko/20090624 Firefox/3.5 Firefox runs ok here, but when I open it and start downloading, at the first time, the Firefox hangs, all the software became blank, and then, 1 or 2 minutes later, it comes back. It happens too when I save an Image on my computer, only at the first time on firefox too. After that, downloads happens normally. Reproducible: Always Steps to Reproduce: 1.Open Firefox. 2.Click to download or save an image. 3.Firefox hangs for a minute or so. Actual Results: 4. Firefox comes back to normal. 5. FIRST Download happen normally. 6. Another Downloads or images saves happens normally(after the first hang) Expected Results: First download or image saving has to happens like that there I do later. I have read about the problem, and I founded about Firefox hanging about all the time of download, but in my case, it happens only at the first download or image saving. I already have tried to reinstall Firefox, tried to use BETA versions, RC's and tried also to change my directory of downloaded archives. Nothing happened. Computer setting: 512 MB of RAM memory 40GB for HD. GeFORCE FX5200 900 Mhz AMD Athlon.
With "first time" do you mean first time of the session? Can you try clearing the list in the Downloads window? Does it also happen in safe-mode? http://support.mozilla.com/en-US/kb/Safe+Mode
Version: unspecified → 3.5 Branch
Yes, but If I close Firefox(firefox.exe in process) and starts another session(opens another firefox.exe), the bug will happen again. When I start the safe-mode, the window to select some options is very little, I cant resize it, I'm using Firefox 3.5 RC3.
(In reply to comment #1) > With "first time" do you mean first time of the session? > Can you try clearing the list in the Downloads window? > Does it also happen in safe-mode? http://support.mozilla.com/en-US/kb/Safe+Mode Yes, but If I close Firefox(firefox.exe in process) and starts another session(opens another firefox.exe), the bug will happen again. When I start the safe-mode, the window to select some options is very little, I cant resize it, I'm using Firefox 3.5 RC3.
You do not need to select any of those options, they simply make restore Firefox premenently to it's default, and for the purposes of testing, not needed. Does it hang in safe mode? Or, you can crate a new profile (http://support.mozilla.com/kb/Profiles)and try to reproduce there. Hangs are not critical.
Severity: critical → major
Keywords: hang
Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode or a fresh profile? If not, please close. These links can help you in your testing. http://support.mozilla.com/kb/Safe+Mode http://support.mozilla.com/kb/Managing+profiles
Whiteboard: [CLOSEME 2011-2-25]
This bug has had the CLOSEME tag for several weeks and the date in the tag is far gone. If the reporter can still see this issue, Please retest with Firefox 3.6.x or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). Then please remove the closeme tag in the whiteboard, mark the bug against the proper version and comment on the bug.
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → INCOMPLETE
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