Open Bug 502871 Opened 15 years ago Updated 12 years ago

email_in should accept emails from users on ldap even if they are not registered in Bugzilla yet

Categories

(Bugzilla :: Incoming Email, enhancement, P4)

enhancement

Tracking

()

People

(Reporter: mattsmeltz, Unassigned)

References

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1) Gecko/20090624 Firefox/3.5
Build Identifier: 

My workplace has an application that uses Bugzilla's email_in api to report problems to our Bugzilla installation.  All our employees are registered on our LDAP server which our Bugzilla installation uses for authentication.

As it is now, our users have to log into Bugzilla once for their Bugzilla account to be registered so that email_in accepts their emails.

We would like the new bug emails to be accepted since Bugzilla can authenticate the FROM email address from LDAP.

Reproducible: Always

Steps to Reproduce:
1. User is registered in LDAP but does not yet have a Bugzilla account
2. User sends new bug email to Bugzilla
Actual Results:  
The email is bounced back to the user with the message:
The name __user's_email_address__ is not a valid username. Either you misspelled it, or the person has not registered for a Bugzilla account. 

Expected Results:  
The email is accepted (and user is now registered in Bugzilla) since the user can be authenticated with LDAP.

Possibly related bugs:
bug 201069
bug 36341
Severity: normal → enhancement
Priority: -- → P4
Status: UNCONFIRMED → NEW
Ever confirmed: true
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