503045 - crash [@ ntdll.dll@0x113c0] [@ NPSWF32.dll@0x153517]

Status: RESOLVED INCOMPLETE

(External Software Affecting Firefox Graveyard :: Flash (Adobe), defect)

Description

[(mostly gone) XtC4UaLL [:xtc4uall]]

this just happend on
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2a1pre) Gecko/20090707 Minefield/3.6a1pre ID:20090707043451
+
NPSWF32.dll 10.0.22.87
whilst closing Fx.

bp-85bfeaf9-e5ba-476b-8f85-e42162090708
Signature	ntdll.dll@0x113c0
UUID	85bfeaf9-e5ba-476b-8f85-e42162090708
Time 	2009-07-08 02:54:13.279976
Uptime	43945
Last Crash	44175 seconds before submission
Product	Firefox
Version	3.6a1pre
Build ID	20090707043451
Branch	1.9.2
OS	Windows NT
OS Version	5.1.2600 Service Pack 3
CPU	x86
CPU Info	GenuineIntel family 15 model 2 stepping 9
Crash Reason	EXCEPTION_ACCESS_VIOLATION
Crash Address	0x18800030
User Comments	
Processor Notes 	
Crashing Thread
Frame 	Module 	Signature 	Source
0 	ntdll.dll 	ntdll.dll@0x113c0 	
1 	NPSWF32.dll 	NPSWF32.dll@0x153517 	
2 	NPSWF32.dll 	NPSWF32.dll@0x1324b2 	
3 	xul.dll 	nsPluginTag::TryUnloadPlugin() 	modules/plugin/base/src/nsPluginHost.cpp:1009
4 	xul.dll 	nsPluginTag::~nsPluginTag() 	modules/plugin/base/src/nsPluginHost.cpp:792
5 	xul.dll 	nsPluginTag::`scalar deleting destructor'(unsigned int) 	
6 	xul.dll 	nsPluginTag::Release() 	modules/plugin/base/src/nsPluginHost.cpp:817
7 	xul.dll 	nsRefPtr<nsMediaDocumentStreamListener>::assign_assuming_AddRef(nsMediaDocumentStreamListener*) 	obj-firefox/dist/include/nsAutoPtr.h:944
8 	xul.dll 	nsRefPtr<nsXMLHttpRequestUpload>::assign_with_AddRef(nsXMLHttpRequestUpload*) 	obj-firefox/dist/include/nsAutoPtr.h:928
9 	xul.dll 	nsPluginHost::Destroy() 	modules/plugin/base/src/nsPluginHost.cpp:2985
10 	xul.dll 	nsPluginHost::Observe(nsISupports*,char const*,unsigned short const*) 	modules/plugin/base/src/nsPluginHost.cpp:5518
11 	xul.dll 	nsObserverService::NotifyObservers(nsISupports*,char const*,unsigned short const*) 	xpcom/ds/nsObserverService.cpp:181
12 	xul.dll 	mozilla::ShutdownXPCOM(nsIServiceManager*) 	xpcom/build/nsXPComInit.cpp:777
13 	xul.dll 	ScopedXPCOMStartup::~ScopedXPCOMStartup() 	toolkit/xre/nsAppRunner.cpp:999
14 	xul.dll 	XRE_main 	toolkit/xre/nsAppRunner.cpp:3413
15 	firefox.exe 	wmain 	toolkit/xre/nsWindowsWMain.cpp:110
16 	firefox.exe 	firefox.exe@0x21a7 	
17 	kernel32.dll 	kernel32.dll@0x17076

no STR :-/

Comment 1

[Tyler Downer [He/Him]]

Just curious, what were you viewing before you closed? Was it a flash thing?

Comment 2

[(mostly gone) XtC4UaLL [:xtc4uall]]

Yes, considering the given uptime before the crash of 43945s (~12h) i waded through my history and found three flash involing sites:

http://whos.amung.us/firefox/
http://www.bild.de/BILD/politik/2009/07/08/atomausstieg/die-7-wahrheiten-ueber-unsere-energie.html
http://www.youtube.com/watch?v=GLAAKO3iK7I&feature=topvideos

but i didn't browse any of those sites close before i shut down Fx and the crash happened but rather several minutes/hours before. so i doubt that you can derive anything from these particular sites regarding the crash.
i presume it's a "user has visited a flash involed site during browsing session and flash plugin made Fx crash during shutdown" thingy regardless when the user visited that site =).

Comment 3

[Tyler Downer [He/Him]]

Yeah, sounds like it. Was just curious if this was immediately before Firefox closed, or a bit before (more then 2 pages before). Might have been interesting.

Comment 4

[-fullmetaljacket-]

i am also getting ramdom crashes at shutdown

using Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2a1pre) Gecko/20090714 Minefield/3.6a1pre (.NET CLR 3.5.30729) ID:20090714054201

bp-7575eb84-9b1e-4a46-b2a2-090e92090714
bp-bb448424-92ad-4876-a499-2cfc72090715

Comment 5

[u348128]

I have submitted a bug on ntdll.dll, but with other address, but good reproducible:

bug 504416.

See further bug: 500575.

Comment 6

[(mostly gone) XtC4UaLL [:xtc4uall]]

@Lucas: the crashes you mention in those bugs are not related to the Adobe Flash Plugin (NPSWF32.dll) but rather others.
furthermore this one is happening explicit while shutting down the plugin instance and differs from other Flash related crashes which happen *while* you are viewing at a certain flash object.

FWIW, i *presume* it's caused by some recent changes in CORE:Plugins on trunk like http://preview.tinyurl.com/m43o5f

Comment 7

[u348128]

Okay, thanks for the info. The site in bug 504416 crashes, when you leave the page. That is indeed not the same as shutting down.

I am looking in the source. It does contain a little flash, javascript and a bunch of .gif and .jpg files. I can't see much more, but I will look at it closer, next week.

Comment 8

[Charles]

are we confirming here that this is indeed not a Flash Player issue?

Comment 9

[Samuel Sidler (old account; do not CC)]

(In reply to comment #8)
> are we confirming here that this is indeed not a Flash Player issue?

Yes, but it's unclear exactly how to reproduce it. Charles, can you investigate?

Comment 10

[(mostly gone) XtC4UaLL [:xtc4uall]]

i wonder if the crash in the flash plugin happened due to changed loading/unloading strategy of plugins in general (see landings in range mentioned in comment 6) and if the flash plugin just isn't designed to expect this (changed) behavior?!

Comment 11

[Charles]

We are not testing 3.6 here yet.  If you could confirm this on a released build that would be helpful.

Comment 12

[(mostly gone) XtC4UaLL [:xtc4uall]]

Resolving since this probably isn't of any Use anymore.
Per Crashstats both Signatures are no more.