505953 - file New window and/or Ctrl+N and/or mouse right click does not open new window

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Roey]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.1) Gecko/20090715 Firefox/3.5.1 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.1) Gecko/20090715 Firefox/3.5.1 (.NET CLR 3.5.30729)

When trying to open new window both via toolbar, key shortcut & mouse right click nothing happens.

Reproducible: Always

Steps to Reproduce:
1.Ctrl+N
2.
3.
Actual Results:  
The software does something that results in nothing

Comment 1

[Ria Klaassen (not reading all bugmail)]

Please try safe-mode to exclude extension problems:
http://support.mozilla.com/en-US/kb/Safe+Mode
Or a new profile:
http://support.mozilla.com/en-US/kb/Basic+Troubleshooting#Make_a_new_profile
If the problem persists, try reinstalling Firefox in a different folder.

Comment 2

[Tyler Downer [He/Him]]

Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode or a fresh profile? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles

Comment 3

[Tyler Downer [He/Him]]

This bug has had the CLOSEME tag for several weeks and the date in the tag is
far gone. If the reporter can still see this issue, Please retest with Firefox
3.6.x or later and a new profile
(http://support.mozilla.com/kb/Managing+profiles). Then please remove the
closeme tag in the whiteboard, mark the bug against the proper version and
comment on the bug.