User-Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB5; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30) Build Identifier: 3.5 Error message is as follows: Error: Platform version 126.96.36.199 is not compatible with minVersion >=188.8.131.52 maxVersion <=184.108.40.206 Reproducible: Always
Please download and install Firefox 3.5.1 again from http://getfirefox.com
Tried again 3 times.... various mirror sites used as per normal... each one gives the same error message as above!
Further information that might help: Processor: AMD Athlon X2 64, HP compaq Networked in house....
Can you please install in a complete empty directory ? That means either to remove c:\program files\Mozilla Firefox\ (that will NOT delete your data !) or selecting a different installation directory.
Matti, I've done that.... did that before I reported bug and each time since!
Matti, Firefox now up and running. I ran PC Tune-Up, downloaded 3.5 and saved it. Turned off everything and installed from the saved copy.... WinDohs told me it was corrupt [downloaded from a German mirror site] Deleted that copy and re-downloaded from a .tw [Tiawan? it took ages]mirror... installed succesfully from that copy.... thanks for your help.
Matti, Further to the last comment.... it has happened again. This time I turned off Zone Alarm Forcefield [Zone Labs product]and tried restarting Firefox... it booted up perfectly... but it means that I am partially unprotected.
It seems to be caused by the ZA Software. The error message means that you try to start a Firefox 3.0.11 with a Gecko220.127.116.11 Gecko 18.104.22.168 is used by FF3.0.11 and Gecko22.214.171.124 is used by FIrefox3.5.1 That usually means a installation issue but it's possible that this ZA Software is doping that. Please ask the ZA support for help marking invalid, this is a ZA issue
Status: UNCONFIRMED → RESOLVED
Last Resolved: 9 years ago
Resolution: --- → INVALID
Just as follow up to this if anyone gets the same problem: Do this: Open Zone Alarm Extreme Security Control Centre Goto Browser Security Turn Forcefield OFF Start Firefox When Firefox is running Turn Forcefield ON Firefox continues to work happily
We've reached out to Checkpoint for this issue and are tracking it in bug 540764.
Resolution: INVALID → DUPLICATE
Duplicate of bug: 540764
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