Closed Bug 507953 Opened 15 years ago Closed 15 years ago

KB Article: Crash signature - nsCycleCollectingAutoRefCnt::decr(nsISupports*)

Categories

(support.mozilla.org :: Knowledge Base Articles, task)

Product:
support.mozilla.org
Component:
Knowledge Base Articles
Type:
task
Priority:
Not set
Severity:
major

Tracking

(Not tracked)

Status:
VERIFIED FIXED

People

(Reporter: cilias, Assigned: bbayles)

References

(
URL
)

Details

nsCycleCollectingAutoRefCnt::decr(nsISupports*) is among the top 3.5.x crashes since 3.5 was released. We need a user doc for it.

The bug summary for it says "Randomly crashes 12-15 secs after startup"
Other notes:
- *may* be caused by roboform
Draft is up, ready for review.

I took symbols out of the URL, please insert if necessary.

Took a more speculative tack on this one. Maybe the comments will tell us what the real culprit/s is/are.
Assignee: nobody → bbayles
URL: http://support.mozilla.com/kb/Crash+s...
Status: NEW → RESOLVED
Closed: 15 years ago
Resolution: --- → FIXED
Reviewed and moved to KB at:
Thu 20 of Aug, 2009 01:27 EST
Status: RESOLVED → VERIFIED
We really can't be telling people to close programs at random.

We may want to say that it's being investigated and a suspect is Roboform which they should disable.
Status: VERIFIED → REOPENED
Resolution: FIXED → ---
Status: REOPENED → RESOLVED
Closed: 15 years ago → 15 years ago
Resolution: --- → FIXED
Status: RESOLVED → VERIFIED
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