Closed Bug 508525 Opened 15 years ago Closed 15 years ago

Cannot log in to established Gmail account with new firefox upgrade, no problem prior to August 2009.

Categories

(Firefox :: General, defect)

x86
Windows Vista
defect
Not set
major

Tracking

()

RESOLVED DUPLICATE of bug 508506

People

(Reporter: kane_robson, Unassigned)

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2 (.NET CLR 3.5.30729)

My gmail - michael.danziger@gmail.com --I s now not allowing me to sign in. Sign in page just repeats itself when I hit enter. ID and password were not changed. Has worked fine for years, until now -Aug. 2009. Never a problem prior to you placing new "improved" firefox browser in my computer.
Please respond to me at the email account I can sign into -- kane_robson@yahoo.com
Serious problem for me because I need information stored in that account immediately.

Reproducible: Always

Steps to Reproduce:
1.Try to sign into michael.danziger@gmail.com (I have my pssword, but do not think it safe to give it to you in this missive.
2.
3.
Actual Results:  
Sign in page simply comes up again asking me to sign in, when I try to do so - same action repeats itself. No help offered anywhere. Have tried everything you suggest. It must be problem with new firefox . 

Expected Results:  
Same thing-- will not accept sign in. No message given, sign in page just comes up again.

I should be signed into my Gmail account.
How long must I wait for help? Should I install new browser from another company and ttally dump firefox? Should I notify all my contacts that firefox is not fixing this problem, and reccommend that they also dump firefox now and forever more?
Do you plan to respond ? 
At 12 Noon today, August 5, 2009 I will notify my entire contact list of your failure to adress this problem.
>How long must I wait for help?
Here in bugzilla ? Years 
Bugzila is not for support, we don't help users with issues.
Here in bugzilla you have to search for existing bug reports before opening new ones and this is already reported.
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Resolution: --- → DUPLICATE
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