508606 - Downloads pause button fails to pause file, or pause button grayed out

Status: RESOLVED INCOMPLETE

(Toolkit :: Downloads API, defect)

Description

[Computer Support - Yogaville]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2a1pre) Gecko/20090805 Minefield/3.6a1pre (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2a1pre) Gecko/20090805 Minefield/3.6a1pre (.NET CLR 3.5.30729)

When downloading two or more files, one file always has its pause button grayed out.  The others have pause buttons, but when clicked file continues to download.  Forced to download one file at a time in low-bandwidth conditions. This problem started with 3.5.1 and continues in 3.5.2

Reproducible: Always

Steps to Reproduce:
1. Select two or more files for downloading from site that definitely supports pausing and resuming files (e.g. Mozilla itself).
2. Attempt to pause one or more files.

Actual Results:  
Pause fails; download proceeds. Only cancelling stops download, which forces download to restart from the beginning.

Expected Results:  
Pause succeeds. Files can be resumed.

Comment 1

[Ria Klaassen (not reading all bugmail)]

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2a1pre) Gecko/20090804 Minefield/3.6a1pre

Works fine for me.

Comment 2

[Kevin Brosnan]

Works for me - Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2a1pre) Gecko/20090805 Minefield/3.6a1pre

Knowing what mirror you were downloading from would be important. If you still have the download listed in the download manager right click and copy download link.

Comment 3

[Computer Support - Yogaville]

Per Kevin Brosnan's request about server links:

Firefox 3.5.2 EUS Mac:
http://mozilla-mirror.3347.voxcdn.com/pub/mozilla.org/firefox/releases/3.5.2/mac/en-GB/Firefox%203.5.2.dmg

Firefox 3.5.2 EUS Win:
http://pv-mirror02.mozilla.org/pub/mozilla.org/firefox/releases/3.5.2/win32/en-US/Firefox%20Setup%203.5.2.exe


Note that I started downloading these just now, attempted to pause first one, then the other.  Pause buttons appeared live (not grayed out) but pressing them had NO EFFECT.  Only cancel (X) had any effect.  After cancelling, I copied and pasted the above links as advised.

I have tried several other non-Mozilla sites, with the same results or slightly worse (pause button grayed out).  I figure you have the most control over Mozilla sites for testing purposes.

I have tested identical windows 3.5.2 setups on a couple of other PCs.  One worked fine, the other replicated these errors.  It MAY be a Vista issue, since the one PC where it worked properly was an Intel Atom netbook running WinXP Home. One more reason to move backward to XP or forward (?) to Win7.

Cheers, and good luck to you...

Comment 4

[Cristian Fogel [:cfogel]]

Clossing issue.
Opening new bug 1564092 with updated information.