Closed Bug 509908 Opened 15 years ago Closed 13 years ago

Very slow load time for weather image (Skype)

Categories

(Firefox :: Extension Compatibility, defect)

3.5 Branch
x86
Windows Vista
defect
Not set
normal

Tracking

()

RESOLVED FIXED

People

(Reporter: ken.buse, Unassigned)

References

()

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2 (.NET CLR 3.5.30729)

Have used this site for many years with Firefox.  After upgrading to Firefox 3.5.2, loading of image associated with the weather in my area (Brisbane (Mt Stapylton) Radar Loop) takes an excessive amount of time where on earlier versions of Firefox it was almost instant.  It is so bad I have downloaded Google Chrome and on Chrome, the response is what I expect.  Similarly for IE

Reproducible: Always

Steps to Reproduce:
1.Load www.bom.gov.au
2.Choose Radar
3.Choose Brisbane
Actual Results:  
Takes a very long time to respond

Expected Results:  
Response expected in seconds
Component: Disability Access → General
QA Contact: disability.access → general
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.3pre) Gecko/20090808 Shiretoko/3.5.3pre 

http://mirror.bom.gov.au/products/IDR503.loop.shtml#skip works fine for me.

Can you retest, maybe it was temporary? Or try basic troubleshooting:

- Firefox's safe-mode to exclude extension/theme problems
- a new profile
- a reinstall in a new empty folder

http://support.mozilla.com/en-US/kb/Safe+Mode
http://support.mozilla.com/en-US/kb/Basic+Troubleshooting#Make_a_new_profile
Version: unspecified → 3.5 Branch
Used safe-mode - performance returned to what I expected. The leadin to safe mode prompted me to look at the add-ons I have.  I disabled each add-on and rechecked the performance.  The problem add-on is "Skype extension for Firefox 3.3.0.3789"  With the add-on disabled performance returned to what it should be.  

The problem has affected Windows Vista and Windows XP machines I look after.

This has also solved a problem I reported in Bug# 509842
The version of Skype extension used in this bug has been blocklisted (see bug 448768, which blocked 3.3.0.3970 and earlier).

Can you confirm the problem no longer occurs when using newer versions of the Skype extension?
Component: General → Extension Compatibility
QA Contact: general → extension.compatibility
Summary: Very slow load time for weather image → Very slow load time for weather image (Skype)
The reporter hasn't commented since 2009 and the version affected was
blocklisted; going to close this bug.
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Resolution: --- → FIXED
You need to log in before you can comment on or make changes to this bug.