510548 - The Kenyan American Embassy online visa interview booking form does not work in all versions of Mozilla in all platforms

Status: RESOLVED WORKSFORME

(Web Compatibility :: Site Reports, defect)

Description

[Muita]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9b5) Gecko/2008041514 Firefox/3.0b5
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9b5) Gecko/2008041514 Firefox/3.0b5

I have done a small research and established this that The Kenyan American Embassy online visa interview booking form does not work in all versions of Mozilla in all platforms(esp Linux and windows). It works in all other browsers. Th URL is http://216.147.140.2/GeneralNIV/make_detail_main.asp

Please help in fixing the bug

Reproducible: Always

Steps to Reproduce:
1. Got to the url; http://nairobi.usembassy.gov/
2. Under visas drop-down menu, select either immigrant or non-immigrant visas menu
3. Under How to book a visa article, select book an appointment, and follow up the links following thereafter
Actual Results:  
No response when you click on a button like submit or even date

Expected Results:  
send the form data

N/A

Comment 1

[David Baron :dbaron: (⌚️UTC-4, no longer working on Mozilla)]

Not a security bug.

Comment 2

[José Jeria]

"Note:
Applicant's using Mozilla firefox web browser may get a blank pdf (application form) after submitting the online application.
This is caused by a new feature introduced in the new version of firefox called "built-in PDF viewer". To avoid this we suggest applicants use internet explorer ,Google chrome or another browser when completing the application "

Comment 3

[michael]

(In reply to José Jeria from comment #2)
> "Note:
> Applicant's using Mozilla firefox web browser may get a blank pdf
> (application form) after submitting the online application.
> This is caused by a new feature introduced in the new version of firefox
> called "built-in PDF viewer". To avoid this we suggest applicants use
> internet explorer ,Google chrome or another browser when completing the
> application "

Really cool feature

Comment 4

[ahmaddahshan]

There is no problem with the browser. Its a process for submitting an online application.

Comment 6

[BugBot [:suhaib / :marco/ :calixte]]

Redirect a needinfo that is pending on an inactive user to the triage owner.
:neha, since the bug has recent activity, could you have a look please?

For more information, please visit auto_nag documentation.

Comment 7

[Neha Kochar [:neha]]

The original reported issue is no longer broken. I'm able to see and fill the form using https://ke.usembassy.gov/ for the US Embassy in Kenya.

Comment 8

[Neha Kochar [:neha]]

(In reply to alexhma1337 from comment #5)

I'm facing same issue on my https://migrationunity.com/ blog. Have you tried something? Please help.

Please explain the issue that you are facing with steps to reproduce and expected and actual results.

Comment 11

[Raul Bucata]

I've verified the issue, but the page can not be accessed. Most likely a valid geographical location is needed, as various VPNs were used. Since the reporter's user is no longer valid, and the above comment states that the original issue no longer reproduces on another URL, I will close this issue. If the reporter can confirm that the issue reproduces in a new profile, we will gladly re-open the issue.