511334 - Firefox 3.5.2 crashes with Flash Player 10 on some sites [@NPSWF32.dll@0x79d50 ]

Status: RESOLVED INCOMPLETE

(External Software Affecting Firefox Graveyard :: Flash (Adobe), defect)

Description

[sebaherrera]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; es-AR; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; es-AR; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2

Firefox ALWAYS crashes while loading Flash Player on some sites (I'm using lastest version of the plugin). Generally it's related to Google Adsense.

Reproducible: Always

Steps to Reproduce:
1. Open Firefox 3.5.2.
2. Go to http://www.caindependiente.com/cms or http://www.kapanga.com and wait to the full site to load.
Actual Results:  
Closes and shows Crash Reporter.

Expected Results:  
http://www.cailndependiente.com/cms should show the Flash animated header of the site.
http://www.kapanga.com should load the full site.

* System information

Windows XP SP3 (Spanish-Latin America) with all recent patches as of August, 18th, 2009.
AMD K6-II 500 Mhz.
196 Mb RAM.
80 Gb hard-disk Western Digital Caviar.
Sis 530 graphics card.
C-media 8738 audio card.
ESET NOD32 Antivirus 4.0.314.0 updated.
Spybot - Search & Destroy lastest version with "Inmunize" mode enabled.

* Tabs opened when trying to reproduce the error

Two:

- http://kb2.adobe.com/cps/408/kb408620.html
- http://www.caindependiente.com/cms/

* Additional information

Also tried with safe mode.

Comment 1

[sebaherrera]

Bug also filed on Adobe: https://bugs.adobe.com/jira/browse/FP-2588

Comment 2

[Tyler Downer [He/Him]]

Can you give the firefox stacktrace, https://developer.mozilla.org/En/How_to_get_a_stacktrace_for_a_bug_report. Also, try in a new profile. What version of flash are you using?

Comment 3

[sebaherrera]

http://crash-stats.mozilla.com/report/pending/c37c2445-0ed6-4fa0-80aa-43f032090818

I'm using lastest Flash version: 10.0.32.18

Thanks

Comment 4

[timeless]

Signature	NPSWF32.dll@0x79d50
UUID	c37c2445-0ed6-4fa0-80aa-43f032090818
Time 	2009-08-18 18:19:51.81205
Uptime	5156
Last Crash	75985 seconds before submission
Product	Firefox
Version	3.5.2
Build ID	20090729225027
Branch	1.9.1
OS	Windows NT
OS Version	5.1.2600 Service Pack 3
CPU	x86
CPU Info	AuthenticAMD family 5 model 8 stepping 12
Crash Reason	EXCEPTION_ILLEGAL_INSTRUCTION
Crash Address	0xad19d50
User Comments	
Processor Notes 	
Crashing Thread
Frame 	Module 	Signature [Expand] 	Source
0 	NPSWF32.dll 	NPSWF32.dll@0x79d50 	
1 	NPSWF32.dll 	NPSWF32.dll@0x7e38e 	
2 	NPSWF32.dll 	NPSWF32.dll@0x85c59 	
3 	NPSWF32.dll 	NPSWF32.dll@0x86027 	

NPSWF32.dll 	10.0.32.18 	C569605C15E5448BBFD9E1FE262649B61 	NPSWF32.pdb

Comment 5

[Charles]

QE was unable to reproduce this crash in the same configuration.

Comment 6

[sebaherrera]

Charles:

You could find more information at https://bugs.adobe.com/jira/browse/FP-2588. I was unable to complete the process of getting a support ticket at Adobe's website.

Comment 7

[Charles]

Our QE were unable to reproduce either report on this.  Is this still an issue?

Comment 8

[aravindm]

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3
WFM. Reporter, Please try if you can reproduce with the latest
nightly build ftp://ftp.mozilla.org/pub/firefox/nightly/latest-trunk/ and check if you are able to reproduce the issue.

Comment 9

[Scoobidiver (away)]

I cannot reproduce with the URLs in comment 0, Fx 8 and FP 11.1.102.55.
Reporter, are you able to reproduce that crash?
Can you provide a recent crash report?

Comment 10

[Benjamin Smedberg]

I'm closing a lot of bugs which are filed as Adobe Flash bugs which are either irrelevant, not actionable, or not serious enough to track in the Mozilla bug tracker. For the most part, Flash bugs should be filed in Adobe bugbase, and we'll only track a few highly-critical issues in the Mozilla tracker.