512794 - scroll wheel not working on multiple displays to 'left' of 'primary monitor' on windows xp

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[[e-mail]]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2

scroll wheel works in all applications as normal.
scroll wheel in firefox only works on all displays except those to the 'left' of display '1' as shown in the windows 'Display Properties' Settings tab.

On a four head system (two video cards with two video ports each: dvi and vga):
display order set to 1:3:2:4 allows firefox to work on all display heads.
display order set to 3:2:1:4 only allows firefox to scrollwheel on displays 1:4
display order set to 3:1:2:4 only allows firefox to scrollwheel on displays 1:2:4

again, all other applications (notepad,rxvt,aura browser,etc) use the wheel fine.

workaround: mark the left-most display as the 'primary monitor'
(for windows xp, check the box labeled 'Use this device as the primary monitor'



Reproducible: Always

Steps to Reproduce:
1. get a multi-head system, two displays at least
2. move display '1' to the far right and select [apply]
3. test scrolling with any large web page (the above URL should suffice)
4. alternately, increase width of web page across all heads
5. attempt scrollwheel action while mouse is on each display
Actual Results:  
scrollwheel action only works on primary display and those displays to the right.

Expected Results:  
scrollwheel action should work on all displays

workaround: mark the left-most display as the 'primary monitor'
(for windows xp, check the box labeled 'Use this device as the primary monitor'

Comment 1

[Tyler Downer [He/Him]]

Reporter, are you still seeing this issue with Firefox 3.6.12 or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles
Also, please consider using the most recent Firefox 4 beta build, your bug may be resolved there.

Comment 2

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.13 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.

Comment 3

[[e-mail]]

This problem does not appear on windows XP 32bit, but I recall it being exclusive to windows XP 64bit.  I do not have easy access to that system anymore, so this may be resolved.