513015 - Firefox 3.7 crashing upon leaving/closing the page http://net.nana10.co.il/ [@ nsWindow::WidgetToScreenOffset]

Status: RESOLVED WORKSFORME

(Core :: Widget: Gtk, defect)

Description

[Yotam Benshalom]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.3a1pre) Gecko/20090827 Ubuntu/9.10 (karmic) Minefield/3.7a1pre
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.3a1pre) Gecko/20090827 Ubuntu/9.10 (karmic) Minefield/3.7a1pre

The web page http://net.nana10.co.il/http://net.nana10.co.il/ works fine, both in firefox 3.5 and firefox 3.7.
However, when navigating away from the page, firefox 3.7 crashes.


Reproducible: Always

Steps to Reproduce:
1.Go to http://net.nana10.co.il/http://net.nana10.co.il/
2.Wait for the page to finish loading
3.Navigate away from the page or close its tab
Actual Results:  
Boom crash

Expected Results:  
Happy surfing

Comment 1

[Aaron Train [:aaronmt]]

Hi Yotam,

Can you please post the signature URL of your latest crash?

You can find help on how to do that here http://support.mozilla.com/en-US/kb/Firefox+crashes#Find_your_crash_signature

Comment 2

[Yotam Benshalom]

I did not get in any stage a window of "mozilla crash reporter", so I cannot follow the directions to get the signature URL. All I get is a "restore session" dialog tab when restarting firefox. Is there anything I can do? I use this version:
Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.3a1pre) Gecko/20090827 Ubuntu/9.10 (karmic) Minefield/3.7a1pre

After fiddling with the website some more, the crash doesn't always happen - but it happens quite regularly. Just going to different links and coming back leads to crash eventually (or immediately).

Comment 3

[Aaron Train [:aaronmt]]

No crash on Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.3a1pre) Gecko/20090827 Minefield/3.7a1pre

Comment 4

[Aaron Train [:aaronmt]]

(In reply to comment #2)
> I did not get in any stage a window of "mozilla crash reporter", so I cannot
> follow the directions to get the signature URL. All I get is a "restore
> session" dialog tab when restarting firefox. Is there anything I can do? I use
> this version:
> Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.3a1pre) Gecko/20090827
> Ubuntu/9.10 (karmic) Minefield/3.7a1pre
> 
> After fiddling with the website some more, the crash doesn't always happen -
> but it happens quite regularly. Just going to different links and coming back
> leads to crash eventually (or immediately).

I suspect he crash might be flash related as he site is heavy on flash. Can you check your version for me by going to this link in he location bar, about:plugins

Newest flash version is 10.0.32.18. If you're running an older version, can you please update? http://get.adobe.com/flashplayer/

Comment 5

[Yotam Benshalom]

My flashplayer is up  to date: Shockwave Flash 10.0 r32.

However, I found the culprit: A greasemonkey script used to handle movies in nana site (http://userscripts.org/scripts/show/7649). This script, which worked fine in firefox 3.5, causes firefox 3.7 to crash whenever navigating away from a page including a movie clip. When disabling the script I cannot watch the movie, but do not get the crash. Such a page is http://net.nana10.co.il/Article/?ArticleID=660770&sid=127

So it seems to be a script-related problem. It might be the fault of a regression in firefox, but first I think I should notify the script developer and see if he can mend it.

Comment 6

[Dave Garrett]

Based on your user agent you're using Ubuntu's Firefox build which does not have Mozilla's crash reporter. Better doc for this:
https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

You can download a Mozilla build and try the above to get a crash ID or get a stacktrace manually. Distro specific instructions linked to on that page:
https://wiki.ubuntu.com/MozillaTeam/Bugs#Obtain%20a%20backtrace%20from%20an%20apport%20crash%20report%20(using%20gdb)

For what it's worth, no crash for me using latest Minefield on Kubuntu 8.04, with or without Greasemonkey and the given userscript.

Comment 7

[Yotam Benshalom]

I tried getting a backtrace, but I think something is wrong. I installed all -dbg packages required in the link, but the line: 
gdb /usr/lib/firefox-3*/firefox 2>&1 | tee /tmp/gdb-firefox.txt 
just opened firefox 3.5. 
I tried using the line:
gdb /usr/lib/firefox-3.7a1pre/firefox-3.7 2>&1 | tee ~/gdb-firefox.txt
And following instructions from there, but it complained about "no debugging symbols found". I attach the file anyway.

If another commandline is required for debugging version 3.7, please let me know.

Comment 8

[Yotam Benshalom]

Attachment: Debug backtrace info

Comment 9

[Eduardo de Aquino Carneiro]

1 - Yesterday my Firefox was updated to version 3.7 [Brazilian Version] ....   when  I tried to do the same with the others computers the update wasn't available anymore!!

2 - When  using the firefox 3.6 and I minimize it doesn't maximize anymore ... it informs that  it's already running and that I must  close the Firefox it or reboot the computer; but it is impossible to close it ... so,  I must always reboot to start again with Firefox!!! Strange!!!

Comment 10

[Tobias (:Tobbi) Markus]

Reporter: This bug is now 2 years old and I'm inclined to mark this RESOLVED WORKSFORME. Please re-open if the issue still occurs. Thanks.