Closed
Bug 513329
Opened 15 years ago
Closed 12 years ago
Crash at [@ RtlpCoalesceFreeBlocks]
Categories
(Core :: General, defect, P2)
Tracking
()
RESOLVED
INCOMPLETE
People
(Reporter: cww, Unassigned)
References
Details
(Keywords: crash, Whiteboard: [crashkill][crashkill-outreach][nVidia Firewall][AVG])
Crash Data
Top crash #26 from crash-stats. http://crash-stats.mozilla.com/report/list?product=Firefox&query_search=signature&query_type=exact&query=&date=&range_value=1&range_unit=weeks&do_query=1&signature=RtlpCoalesceFreeBlocks
Updated•15 years ago
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Summary: Crast at [@RtlpCoalesceFreeBlocks ] → Crash at [@RtlpCoalesceFreeBlocks ]
Comment 1•15 years ago
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Just as one would expect from corrupted heap crashes, the stacks are all over the place, with scarcely any two stacks looking similar. So, what's MoCo's strategy for finding the culprit? Do we make/release a version with a special debug heap? or ?
Updated•15 years ago
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Product: Firefox → Core
QA Contact: general → general
Version: 3.5 Branch → Trunk
Comment 2•15 years ago
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That's not what I see at all. What I see is various winsock hooks (LSPs) crashing themselves within the Firefox process.
Group: core-security
Comment 3•15 years ago
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For example, SpeedBit Video Accelerator (bug 514612).
Adobe Acrobat Reader (bug 514898) if you pick a random crash, you'll find a random culprit. we already have complaints about some libraries (esp. avg, symantec and vlc [which should be blocklisted!]), so i'm not going to file all of them. bp-59f1c37a-8675-43ae-9f55-67e862090905 avgssff.dll bp-8e8740be-41fe-4f71-93ca-349fe2090905 avglngx.dll bp-0ac00d17-b5eb-405d-9932-39f372090905 avgxpl.dll bp-ecacb43e-53b4-484f-8447-a8bb92090905 coFFPlgn.dll bp-998fa6dd-7b90-4745-a708-3f5ff2090905 libvlc.dll 0.8.6.0 bp-dfef29ec-eb59-4fb4-bef1-256932090905 jscript.dll (wmp!) bp-06bcbecd-cda8-4abf-8c25-1ecc42090905 uxtheme.dll bp-75c07da1-3960-4183-906b-c190e2090905 npqmp071503000010.dll (move player plugin)
Updated•15 years ago
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Priority: -- → P2
Updated•15 years ago
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Summary: Crash at [@RtlpCoalesceFreeBlocks ] → Crash at [@ RtlpCoalesceFreeBlocks]
Comment 6•15 years ago
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This just blew up. Counts of for any Firefox version. Date lags actual crash date by a day. 20090926:820 20090927:1076 20090928:2319 20090929:5811 20090930:17918
Comment 7•15 years ago
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seeing the dates and the high presence of avg filed could be somehow related to the new release of AVG 8.5.420, if i have found consistent dates it has been released on 24 Sep 2009 and a first update of it (8.5.420a17) has been released on 02 Oct 2009 (dunno if this release is fixing/reducing crashes), release notes are not talking about this kind of fixes.
Comment 8•15 years ago
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cc-ing prazak, he could know more about eventual relations with AVG
Comment 9•15 years ago
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It seems that nVidia Firewall is causing this in some cases, a user with bp-48b7e3c5-1ddb-4a36-9397-6fee82091102 on support.mozilla.com fixed the problem by removing nvlsp.dpp with Lspfix. Reference: http://dm-sumotools01.mozilla.org/cgi-bin/zzxc/chatquery.php?sessionid=dcc7io75061
Comment 10•15 years ago
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http://dm-sumotools01.mozilla.org/ doesn't resolve for me
Comment 11•15 years ago
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Not blocking at this point, but if we can get good STR we could blocklist or outreach?
Flags: wanted1.9.2+
Flags: blocking1.9.2-
Flags: blocking1.9.2+
Whiteboard: [crashkill][crashkill-outreach][nVidia Firewall][AVG]
Comment 12•15 years ago
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this declined quickly from the 17,000 crash day bc mentioned in comment 6. early oct ~3400 crashes per day mid oct ~2000 crashes per day late oct ~1500 crashes per day nov bouncing between 1400-1800 crashes per day its mapping across all releases of firefox distribution of all versions where the RtlpCoalesceFreeBlocks crash was found on 20091119-crashdata.csv 807 Firefox 3.5.5 219 Firefox 3.0.15 95 Firefox 3.6b3 82 Firefox 3.0.11 54 Firefox 3.6b1 52 Firefox 3.5.3 47 Firefox 3.5 45 Firefox 3.6b2
The biggest source of RtlpCoalesceFreeBlocks crashes (75% on 3.5.5, 90% on 3.6b4) is now bug 514612 (SpeedBit Video Accelerator, an LSP).
Comment 14•14 years ago
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Suspected idmmbc.dll from http://crash-stats.mozilla.com/report/index/bp-f9e434e5-428e-42e2-8b81-385d82101209 An LSP of Internet Download Manager and it's associated Firefox extension (presumably injected by it into Firefox) User was advised to disable/uninstall the IDM extension and use Flashgot to pass links to IDM instead.
Assignee | ||
Updated•13 years ago
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Crash Signature: [@ RtlpCoalesceFreeBlocks]
Comment 15•13 years ago
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Duplicated here: Bug 514612
Comment 16•13 years ago
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FF6&7 have been working fairly well. When I ran Internet Explorer and installed the "Download Accelerator Plus" (dap97beta.exe) Plugin from http://speedbit.com/ the Installer added 'DAP' for Firefox also. FF6 & 7 both seemed to work after installing the Plugin, until this morning. I fired up the Debugger to see why Firefox started and then closed (takes 20 seconds and puts nothing on screen). It seems that a tag-along Program is also installed (even if the check-box is unchecked) called "Speedbit Video Accelerator". One of it's .DLLs was were FF would bail out of execution. I went into Windows "Add and Remove Programs" and removed the "Speedbit Video Accelerator" (and did not remove Speedbit's "DAP") and now FF will start OK. I had to use WinDbg to find out which .DLL was being called and remove a different Program than one that I could see with Firefox's 'Plugin Management'. If we had FF popup a Box to say what the problem was it would makes things much easier than firing up the Debugger.
Comment 17•13 years ago
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Still a valid crash in 8.0 - appearing at #116. Not really a top crash anymore so removing the keyword.
Keywords: topcrash
Comment 18•12 years ago
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Now that RtlpCoalesceFreeBlocks is in the skiplist, I close it as incomplete.
Status: NEW → RESOLVED
Closed: 12 years ago
Resolution: --- → INCOMPLETE
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Description
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