Microsoft Outlook Web Access

RESOLVED INCOMPLETE

Status

()

RESOLVED INCOMPLETE
9 years ago
8 years ago

People

(Reporter: prashant.thakkar, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [CLOSEME 2011-1-1])

(Reporter)

Description

9 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 (.NET CLR 3.5.30729)

Hi,

I have been facing this issue a lot. Whenever I access my company email from Microsoft Outlook web access. It gives the username and password prompt. When I enter the user name and password it again gives me the prompt for the user name and password. 2nd time when I enter it, it accepts the same. This is issue everytime and everytime it logs in the 2nd time not the 1st time.

Also when logged off from Microsoft Web outlook and when clicked on the close button it doesn't close the browser window. We have to X out of the window to close it.



Reproducible: Always

Steps to Reproduce:
1. Login to Microsoft web outlook access
2. Login with correct username and password
3. Get the prompt of login again.
Actual Results:  
Get the login prompt back to enter.

Expected Results:  
It should login to the mail access.
Reporter, are you still seeing this issue with Firefox 3.6.12 or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles
Also, please consider using the most recent Firefox 4 beta build, your bug may be resolved there.
Whiteboard: [CLOSEME 2011-1-1]
No reply, INCOMPLETE. Please retest with Firefox 3.6.13 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
You need to log in before you can comment on or make changes to this bug.