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Print Selection doesn't always appear as an option in Print Dialog, or sometimes is greyed out.

RESOLVED WORKSFORME

Status

()

Firefox
General
RESOLVED WORKSFORME
8 years ago
6 years ago

People

(Reporter: steev, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [CLOSEME 2011-2-25])

(Reporter)

Description

8 years ago
User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3

Sometimes when attempting to print the checkbox for "print selection only" is greyed out.  Other times, there is no Firefox option at all in the print dialog settings dropdown menu (usually every application has its own special print settings available upon picking this option, including "print this selection".   Sometimes, however, there IS this option and printing selection works.  It appears to not be page-based, because a page that it worked on earlier today for me, http://www.nalip.org/nalip/NALIP-Resources-Insights.html#declaration
now does NOT work.  In fact i noticed this months ago but then this morning noticed that it DID work for this one page and thought it had fixed itself, but now, it doesn't work again for any page that i've been able to try.

Reproducible: Always

Steps to Reproduce:
1.  go to any page with text on it.
2.   select some text.
3.  print, either via File menu or cmd-P
Actual Results:  
There's no "Firefox" option in print dialog dropdown menu, or if there is, the "print selection only" checkbox is greyed out.

Expected Results:  
There should be a Firefox settings area in the print dialog and it should include a print selection checkbox that is actually usable.

Comment 1

8 years ago
I'm having this problem too and I know the "print selection" option has been troublesome in Firefox on Mac for a very long time. For me if I restart the browser then the custom "Firefox" print options are available with "Print Selection" always greyed out. However if I've been using the browser for even a little while and I try to print there will not even be the custom "Firefox" rint options.

Comment 2

8 years ago
Just thought I should add my user agent:

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7
Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode or a fresh profile? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles
Also, ensure you update all your plugins (Flash, Reader, java, quicktime, etc) to the latest version available on the vendor's website.
Whiteboard: [CLOSEME 2011-2-25]
No reply, INCOMPLETE. Please retest with Firefox 4 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → INCOMPLETE
(Reporter)

Comment 5

6 years ago
it works fine now. thanks.
Resolution: INCOMPLETE → WORKSFORME
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