Closed Bug 519343 Opened 16 years ago Closed 16 years ago

Crash [@ NPFFAddOn.dll@0x11867]

Categories

(Firefox :: General, defect, P2)

3.5 Branch
x86
Windows XP
defect

Tracking

()

RESOLVED FIXED
Firefox 3.7a1
Tracking Status
status1.9.2 --- beta4-fixed

People

(Reporter: cbook, Assigned: johnath)

References

Details

(Keywords: crash, topcrash, Whiteboard: [crashkill][crashkill-thirdparty][crashkill-block] AV vendors informed - waiting for responses)

Crash Data

seems this is a topcrash : NPFFAddOn.dll@0x11867 http://crash-stats.mozilla.com/report/list?product=Firefox&version=Firefox%3A3.5.3&query_search=signature&query_type=exact&query=&date=&range_value=1&range_unit=weeks&do_query=1&signature=NPFFAddOn.dll%400x11867 will investigate and see if i can reproduce this and get this malware, so assigning to me for the moment
Flags: blocking-firefox3.6?
Blocking 3.6+ per CrashKill effort.
Flags: blocking-firefox3.6? → blocking-firefox3.6+
Marking all topcrash bugs as P2 (3.6 release blockers, but not 3.6b1 blockers)
Priority: -- → P2
so this should be fixed by bug 512122, but we still get crashes ?
this comment specifically might be the reason why some people are still seeing this: https://bugzilla.mozilla.org/show_bug.cgi?id=512406#c15 are there other reasons why the blocklist might not get updated? anyone familiar enough w/ the numbers to know if the instances of this crash (this is #12 topcrasher atm) could possibly be all from people who's blocklist wasn't updated for one reason or another?
Whiteboard: [crashkill]
Carsten, the last crashkill meeting notes indicated that we need to get in touch with AV vendors. Which ones? I'm trying to create bugs to track them.
All of them. We need to tell them that we think this is malware and ask them to remove/quarantine this dll from users' systems.
Whiteboard: [crashkill] → [crashkill] waiting on a email-review from ss, then i will sent out the mail to AV Vendors
If it's in the components directory, it will also be addressed by the compdir-lockdown. Did the email get sent?
Depends on: compdir-lockdown
Whiteboard: [crashkill] waiting on a email-review from ss, then i will sent out the mail to AV Vendors → [crashkill][crashkill-thirdparty][crashkill-block] waiting on a email-review from ss, then i will sent out the mail to AV Vendors
I'm pretty sure the A-V vendors will want a copy of the offending DLL -- that's how I got nsBrowserOpt.dll beaten back. You put it in a zip encrypted with the password "infected" (typically -- check for particulars) and submit it through the A-V's web site or mailed to a submission address. The first step is getting a copy of the DLL though. email addresses from crash-stats may help, again that's how we dealt with nsBrowserOpt.dll. Failing that maybe we can find a victim through one of the support avenues and get a copy from them.
Hi, the Emails to the AV Vendors (51 vendors) is sent out (thanks Sam again!) and will update this bug when i get responses. Also yeah a sample of the dll would be cool.
Whiteboard: [crashkill][crashkill-thirdparty][crashkill-block] waiting on a email-review from ss, then i will sent out the mail to AV Vendors → [crashkill][crashkill-thirdparty][crashkill-block] AV vendors informed - waiting for responses
While Johnath might not be the final owner for this, as the owner of the DLL blocklist and shepherd of component directory lockdownership, I think he may be best to drive it forward from this point on.
Assignee: nobody → johnath
Just resolved bug 525103 on trunk, which adds npffaddon.dll (all versions) to the DLL blocklist. My belief is that this should fix the issue for anyone using a version of Firefox with DLL blocklisting (any 3.6 version after today). Pretty sure that resolves this bug, too. Can't load the DLL -> can't crash because of it.
Status: NEW → RESOLVED
Closed: 16 years ago
Resolution: --- → FIXED
Whiteboard: [crashkill][crashkill-thirdparty][crashkill-block] AV vendors informed - waiting for responses → [fixed by 525103][crashkill][crashkill-thirdparty][crashkill-block] AV vendors informed - waiting for responses
Summary: Crash [@NPFFAddOn.dll@0x11867] → Crash [@ NPFFAddOn.dll@0x11867]
Whiteboard: [fixed by 525103][crashkill][crashkill-thirdparty][crashkill-block] AV vendors informed - waiting for responses → [crashkill][crashkill-thirdparty][crashkill-block] AV vendors informed - waiting for responses
Tony, have you seen the crash while working on the blacklisting feature for this kind of add-on? If yes, can you verify that it has been fixed in 3.6b4?
Target Milestone: --- → Firefox 3.7a1
Crash Signature: [@ NPFFAddOn.dll@0x11867]
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