Closed Bug 521236 Opened 15 years ago Closed 15 years ago

Cannot print emails with embedded images in signatures

Categories

(MailNews Core :: Printing, defect)

1.8 Branch
Other
macOS
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED INVALID

People

(Reporter: dstrom, Unassigned)

Details

(Whiteboard: [workaround comment 3])

Attachments

(1 file)

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en-us) AppleWebKit/531.9 (KHTML, like Gecko) Version/4.0.3 Safari/531.9
Build Identifier: version 2.0.0.23 (20090812)

Whenever I try and print an email that I received that contains an embedded image in their signature from the sender, I cannot print the email.  I try to Print Preview the email and nothing happens.  I try to Print to Pdf and nothing happens.  But I have no problems printing emails that do not contain images or are signatures that are only text.  This is a recent problem.  I have been printing to the same printer with no problems from Thunderbird for at least 2 years.

Reproducible: Always

Steps to Reproduce:
1.Receive an email with an embedded image in the signature
2.Hit Print
3.
Actual Results:  
Nothing happens.  Email does not print and does not spool to my printer

Expected Results:  
Email is supposed to print.

I am using the default theme, OSX 10.5.8
Could you looks in Tools-> Error message and see if something is present ?
Could you save an email and share it with us ?
Component: General → Printing
Product: Thunderbird → MailNews Core
QA Contact: general → printing
Version: unspecified → 1.8 Branch
These are the 3 error messages in the Error Console.  Let me know if you need them expanded to show the content of each error.
I have found what is causing this to happen.  I went to Thunderbird --> Preferences --> Fonts and unchecked "Allow messages to use other fonts" and now all my emails print.
INVALID per comment 3
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Resolution: --- → INVALID
Whiteboard: [workaround comment 3]
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