Closed
Bug 521236
Opened 15 years ago
Closed 15 years ago
Cannot print emails with embedded images in signatures
Categories
(MailNews Core :: Printing, defect)
Tracking
(Not tracked)
RESOLVED
INVALID
People
(Reporter: dstrom, Unassigned)
Details
(Whiteboard: [workaround comment 3])
Attachments
(1 file)
70.60 KB,
image/jpeg
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Details |
User-Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en-us) AppleWebKit/531.9 (KHTML, like Gecko) Version/4.0.3 Safari/531.9 Build Identifier: version 2.0.0.23 (20090812) Whenever I try and print an email that I received that contains an embedded image in their signature from the sender, I cannot print the email. I try to Print Preview the email and nothing happens. I try to Print to Pdf and nothing happens. But I have no problems printing emails that do not contain images or are signatures that are only text. This is a recent problem. I have been printing to the same printer with no problems from Thunderbird for at least 2 years. Reproducible: Always Steps to Reproduce: 1.Receive an email with an embedded image in the signature 2.Hit Print 3. Actual Results: Nothing happens. Email does not print and does not spool to my printer Expected Results: Email is supposed to print. I am using the default theme, OSX 10.5.8
Comment 1•15 years ago
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Could you looks in Tools-> Error message and see if something is present ? Could you save an email and share it with us ?
Component: General → Printing
Product: Thunderbird → MailNews Core
QA Contact: general → printing
Version: unspecified → 1.8 Branch
These are the 3 error messages in the Error Console. Let me know if you need them expanded to show the content of each error.
I have found what is causing this to happen. I went to Thunderbird --> Preferences --> Fonts and unchecked "Allow messages to use other fonts" and now all my emails print.
Comment 4•15 years ago
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INVALID per comment 3
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Resolution: --- → INVALID
Whiteboard: [workaround comment 3]
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Description
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