52371 - Crash on Open It for jpg mail attachment.

Status: VERIFIED WORKSFORME

(MailNews Core :: Backend, defect, P3)

Description

[laurel]

Using sep12 commercial build
Can't reproduce on other platforms

I'm crashing when opening a jpg mail attachment.

1.  Browser window isn't open.
2.  Logged into IMAP mail account got a message with a single jpg attachment.
3.  Message text displayed, jpg attachment displayed in message pane (some
instances the jpg did not render in message pane).
4.  Selected attachment icon, clicked on attachment name, chose Open It then OK
in open/save file dialog.

Result: crash occurred.

Note:  Tried various jpgs, all crashed.  Tried gifs, didn't crash.

Talkback incidents (not good stack info): 17313377, 17312969, 17312702.

 Call Stack:    (Signature = nsDocumentOpenInfo::OnStartRequest() 53a4fe03) 
     
 
nsDocumentOpenInfo::OnStartRequest()                                             
  nsStreamConverter::OnStartRequest()                                           
  nsDocumentOpenInfo::OnStartRequest()    
  nsOnStartRequestEvent::HandleEvent()
  nsStreamListenerEvent::HandlePLEvent()    
  PL_HandleEvent()
  PL_ProcessPendingEvents()
  nsEventQueueImpl::ProcessPendingEvents()
  event_processor_callback()
  our_gdk_io_invoke()
  libglib-1.2.so.0 + 0xe3ca (0x408803ca)
  libglib-1.2.so.0 + 0xfa86 (0x40881a86)
  libglib-1.2.so.0 + 0x10041 (0x40882041)
  libglib-1.2.so.0 + 0x101e1 (0x408821e1)
  libgtk-1.2.so.0 + 0x8b7a9 (0x407ae7a9)
  nsAppShell::Run() 
  nsAppShellService::Run()
  main1()
  main()
  libc.so.6 + 0x17cb3 (0x40252cb3)

Comment 1

[pmock]

Scott,

I was able to reproduce a similar situation on my RedHat 6.2.  In my case, I 
could not reliably open a jpg attachment.  I either, a) freeze the application, 
b) a browser window opens but displays the attachment url, or 3) it renders the 
image.  When I freeze, talkback does not launch to give me a chance to capture 
the crash.

I will attach a sample mail message for your viewing pleasure.

Comment 2

[pmock]

Doh... it would help to say, I was testing with the Linux commercial build 
2000-091208-m18.

Comment 3

[pmock]

Attachment: PNG and JPG attachment sent from Communicator 4.74

Comment 4

[pmock]

I have not been able to reproduce on win32 commercial build 2000-091208-m18

Comment 5

[Blake Ross]

*spam*

adding crash keyword...

Comment 6

[Scott MacGregor]

putting on the rtm radar.

Comment 7

[Scott MacGregor]

interesting....it seems I only crash on linux when you don't already have a
browser window open to display the message. If I have a browser window open, it
works great.

Comment 8

[scottputterman]

marking [rtm-] because it works with the browser window open and it happens only 
when opening a jpeg attachment.

Comment 9

[kill this account]

I tried this on the 10/19 MN6 Linux. Had netscape set to only open the mail
window on start. Start up, select email with just a jpg, click on attachment,
select the jpg and save.
It works-for-me.
Tried emails from both ns6 and 4.75

Comment 10

[hacksaw]

Mozilla/5.0 (X11; U; Linux 2.2.14-5.0smp i686; en-US; m18) Gecko/20001115

I get a particular symptom: Open a News article with an attachment, try to open
the attachment with Open It, it give me a new window with the URL, but no image
(a jpeg, in this case.)

To add to the fun, I can never view a message in that newsgroup again, unless I
leave it, and come back.

And just to complete the travesty, it closed all my regular browser windows,
though that could be unrelated.

Comment 11

[fenella]

Assign it to myself.

Comment 12

[fenella]

To Esther ..

Comment 13

[scottputterman]

It sounds like we're getting different reports of whether this is still
happening or not. Esther or Laurel, could you see if this is still happening?

Comment 14

[laurel]

Using feb19 commercial trunk: I no longer see the Open It line, it just opens
automatically and I see no problems with the opening of the jpg. I'll let Esther
give it a try.

Comment 15

[esther]

Using mac and windows builds 03-02-01 and linux build 03-02-01 basic opening of
.jpg file does not crash.   However, we have a bug that we no longer get the
options as dialog when clicking on a .jpg, so this bug as reported can't be
fully tested until we get the Option box to open it or save it.  Will check
again when that bug is fixed.

Comment 16

[esther]

This not a problem any more used build 2001-05-03b on win, mac and linux.  
resolving as worksforme and verifying

Comment 17

[esther]

verified