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If there are headers inside the ~tc~~/tc~ (comment) tags, the SHOWFOR plugin is not capable to detect the OS

RESOLVED INCOMPLETE

Status

support.mozilla.org
Knowledge Base Software
RESOLVED INCOMPLETE
8 years ago
7 years ago

People

(Reporter: Underpass, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

8 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; it; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5
Build Identifier: 

The problem was found in the following articles:

https://support.mozilla.com/en-US/kb/Disabling+third+party+cookies

https://support.mozilla.com/en-US/kb/Error+loading+web+sites

As reported in the summary, if the comments inside the ~tc~~/tc~ tag contains headers markup, the SHOWFOR plugin has problems in the OS detection.

The articles are now fixed, but in versions published before 11/16/09 it is possible to reproduce the problem.

Reproducible: Always
I tried to reproduce this at <https://support-stage.mozilla.org/en-US/kb/*Entry+point+js_SaveRegExpStatics+could+not+be+located?bl=n>, but could not. It would be nice if we could determine more specific circumstances.
Component: Knowledge Base Articles → Knowledge Base Software
QA Contact: kb-articles → kb-software

Updated

7 years ago
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → INCOMPLETE
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