53598 - Browser is failing to open/launch the PSM window on Intel_Solaris platform

Status: VERIFIED DUPLICATE of bug 49507

(Core Graveyard :: Security: UI, defect, P3)

Description

[srinivasa yarlagadda]

Build: NS6PR3(ID:2000090720) for Intel_Solaris
       NS6PR2(ID:2000080719) for Intel_Soalris
Description:
Try to open PSM by  Tasks->Privacy&Security->Security Manager
The browser do nothing and the fallowing assertion is seen in the terminal window.

JavaScript error:
 line 0: uncaught exception: [Exception... "Component returned failure code:
0x80004005 (NS_ERROR_FAILURE) [nsIPSMComponent.displaySecurityAdvisor]"
nsresult: "0x80004005 (NS_ERROR_FAILURE)"  location: "JS frame ::
chrome://communicator/content/PSMTaskMenu.xul :: displaySecurityAdvisor :: line
12"  data: no]

Comment 1

[Mitchell Stoltz (not reading bugmail)]

for the crypto team...

Comment 2

[srinivasa yarlagadda]

checked with NS6PR3(ID:20001018xx) commercial build for intel_solaris and the
same problem is visible.

Comment 3

[Rich Burridge]

We (Sun) had not ported the NSS/PSM code to the Solaris Intel platform on 9/21.
Those PSM bits are available now. I suggest you retry this problem with current
Solaris Intel build bits, and see if it still exists. 

Comment 4

[srinivasa yarlagadda]

checked with NS6PR3(ID:2000102302) commecial build for intel_Solaris and PSM is
not poping up. 

Comment 5

[srinivasa yarlagadda]

On NS6PR3(ID:2000102402) for intel when PSM is launched, it is hanging the
entire system and forcing to reboot(cold booting). The fallowing assertion is
displayed:
ld.so.1: ./psm:fatal:libstdc++.so.2.10.0:open failed:No such file or directory.

Comment 6

[Rich Burridge]

You unfortunately are still not testing a complete commercial build.
I suggest you wait until our (Sun) RE team complete the SVR4 packaging
for PR3, then test that. Alternatively, you can add the directory containing
libstdc++.so.2.10.0 to your LD_LIBRARY_PATH. Talk with Raghu about this.
There is really no bug here. Just incorrectly staged bits. 

Comment 7

[srinivasa yarlagadda]

Bug Status on Sparc:
1. Security Manager (PSM) is comming up on NS6(ID:20001030) commercial build.
2. Security Manager is hanging the entire system on NS6 1031's packaged build
 (but this packaged build has 20001030's commercial build)
Status on Intel:
1. On any build ,PSM is hanging the entire system  

Comment 8

[Ann Adamcik]

With the SPARC commercial packages, the psm and psm/components directories
are read-only for the user.  Making them read-write resolves the problem:

# chmod 777 /opt/SUNWns6/psm
# chmod 777 /opt/SUNWNs6/psm/components

This also resolves the problem with the browser hanging when accessing a secure
site.

I'm not sure if the intel issue is the same.

Comment 9

[srinivasa yarlagadda]

Yes! It is working. I have given write permission to all for /opt/SUNWns6/psm
and /opt/SUNWns6/psm/components and now I am able to popup the PSM. Also I am
able to visit the secured sites. This holds good on both NS6PR3 for Sparc and
Intel(Tested on 1031's commercial builds and packaged builds for sparc and
intel)

Comment 10

[srinivasa yarlagadda]

Changing the status from suntrak-n6-highp to suntrak-n6

Comment 11

[John Unruh]

This looks like a dupe of bug 49507 - "psm does not work , when run as a 
different user in unix"

*** This bug has been marked as a duplicate of 49507 ***

Comment 12

[timeless]

vrfy dupe, and copied status to bug 49507

Comment 13

[John Unruh]

Mass changing Security:Crypto to PSM

Comment 14

[John Unruh]

Mass changing Security:Crypto to PSM