User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; pt-BR; rv:22.214.171.124) Gecko/20091102 Firefox/3.5.5 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; pt-BR; rv:126.96.36.199) Gecko/20091102 Firefox/3.5.5 i have already downloaded and installed the Firefox 3.5.6 and when i open the browser every time i get the message to update to 3.5.6, but the update on the menu "help" not work. When i click in "about Mozilla Firefox" my version appears 3.5.5. Reproducible: Always
Can you download a new version from mozilla.com and install that? It will keep all your old data.
Component: General → Application Update
Product: Firefox → Toolkit
QA Contact: general → application.update
Version: unspecified → 1.9.1 Branch
Please attach the last-update.log after this happens along with the updates.xml file. If you've installed under program files these will typically be located under %LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox\ and the last-update.log is inside the updates directory. The updates.xml may also be located in your installation directory and the last-update.log is inside the updates directory.
Please update if you are able to still reproduce the same after downloading a new version from mozilla.com. If yes, please attach the files as mentioned in Comment 2.
Whiteboard: [closeme 2010-05-28]
Closing since now after whiteboard closeme date and no reply to last comment. Please reopen/comment with further info, if you still see this issue with Firefox 3.6.13 or later. If you wish, you can also try to reproduce in Firefox 4 Beta 8 or later: http://www.mozilla.com/en-US/firefox/all-beta.html
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
You need to log in before you can comment on or make changes to this bug.