Closed Bug 536802 Opened 15 years ago Closed 9 years ago

crash [@ net_pop3_load_state]

Categories

(MailNews Core :: Networking: POP, defect)

Product:
MailNews Core
Component:
Networking: POP
Version:
1.9.1 Branch
Platform:
x86
Windows Vista
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

(Not tracked)

Status:
RESOLVED INCOMPLETE

People

(Reporter: wsmwk, Unassigned)

References

(Depends on 1 open bug)

Details

(Keywords: crash, Whiteboard: [startupcrash][rare])

Crash Data

crash [@ net_pop3_load_state] approx #100 crash, ~2 per day keeps asking for password.it will not stop bp-b902e0cb-b456-4f16-96e6-e86bf2091218 0 thunderbird.exe net_pop3_load_state mailnews/local/src/nsPop3Protocol.cpp:207 1 thunderbird.exe nsPop3Protocol::LoadUrl mailnews/local/src/nsPop3Protocol.cpp:901 2 thunderbird.exe nsPop3Service::RunPopUrl mailnews/local/src/nsPop3Service.cpp:293 3 thunderbird.exe nsPop3Service::GetMail mailnews/local/src/nsPop3Service.cpp:165 4 thunderbird.exe nsPop3Service::GetNewMail mailnews/local/src/nsPop3Service.cpp:104 5 thunderbird.exe nsPop3GetMailChainer::RunNextGetNewMail mailnews/local/src/nsPop3IncomingServer.cpp:669 6 thunderbird.exe nsPop3GetMailChainer::GetNewMailForServers mailnews/local/src/nsPop3IncomingServer.cpp:627 7 thunderbird.exe nsPop3IncomingServer::DownloadMailFromServers mailnews/local/src/nsPop3IncomingServer.cpp:439 8 thunderbird.exe nsNoIncomingServer::GetNewMail mailnews/local/src/nsNoIncomingServer.cpp:213
PMed 7 crash reporters
bienvenu, any thoughts. do we need popstate file or log? pmed about 10 more reporters, including bp-d1a82f98-f910-440e-8e23-533712100520 (rp-klt) with 24 crashes at ~600 seconds bp-404d0dd8-2446-464b-b554-3a2b02100605 (themadman) with 3 crashes at ~600 sec (In reply to comment #1) > PMed 7 crash reporters but no responses. stinks without help from crash reporters.
bp-cc29e5dc-3779-442e-9574-b21502100318 "Every time I press send / receive it crashes." / Jedes Mal, wenn ich auf Senden/Empfangen drücke stürzt es ab.
More likely, we need their prefs.js - this is a null crash. mailDirectory is null, perhaps because the server has no mail directory, or the server is null. A simple null check would probably avoid the crash, at least.
david says we can fix this without reporters, so I won't search further unless the need changes.
Crash Signature: [@ net_pop3_load_state]
(In reply to David :Bienvenu from comment #4) > More likely, we need their prefs.js - this is a null crash. mailDirectory is > null, perhaps because the server has no mail directory, or the server is > null. A simple null check would probably avoid the crash, at least. purely speculative - perhaps the steps in bug 817681 occasionally cause crash. but perhaps the crash is gone, or has morphed ... no crashes so far for TB17.0.2 last TB17 crash is bp-3b37274f-c426-435f-a3cd-9bc9d2121216
Whiteboard: [closeme 2013-03-20][startupcrash]
Resolved per whiteboard
Status: NEW → RESOLVED
Closed: 12 years ago
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2013-03-20][startupcrash] → [startupcrash]
bp-0964af5f-0456-433e-8a0e-e8eb32130224 17.0.3
Status: RESOLVED → REOPENED
Depends on: 817681
Resolution: INCOMPLETE → ---
Whiteboard: [startupcrash] → [startupcrash][rare]
See Also: → 857170
Don't see any recent such reports, closing?
Flags: needinfo?(vseerror)
Whiteboard: [startupcrash][rare] → [startupcrash][rare][closeme 2016-01-30]
Resolved per whiteboard
Status: REOPENED → RESOLVED
Closed: 12 years ago → 9 years ago
Flags: needinfo?(vseerror)
Resolution: --- → INCOMPLETE
Whiteboard: [startupcrash][rare][closeme 2016-01-30] → [startupcrash][rare]
I found only one in 2 months, so I don't think it's worth keeping this bug open bp-ac9600dc-95ff-44c9-a2eb-c8ee72160106 38.2.0 arena_run_tree_remove | arena_bin_nonfull_run_get | arena_malloc_small | arena_malloc | je_calloc | net_pop3_load_state
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