539562 - mailto: links should *always* open in a new window for webmail clients

Status: NEW

(Firefox :: General, defect)

Description

[Alex Limi (:limi) — Firefox UX Team]

How to reproduce:
1. Make sure you have set a webmail client as your default (I use Gmail)
2. Go to https://bugzilla.mozilla.org/show_bug.cgi?id=539560 and click the " 	
[e-mail]" link (which is a mailto)
3. Notice how the page is replaced with Gmail, instead of opening a new tab with the webmail client in it.

We should always open a new tab for webmail without exception, especially since we can't send them back to the page they were at after they have completed their email writing.

Comment 1

[Mike]

I too have been frustrated at the many emails I've been sending via gmail during my recent Craigslist job hunt.  Time after time, I forget to cmd-click, to open the mailto: link in a new window/tab.

PLEASE add a setting somewhere, in that new webmail emails should open a new tab/window and -never- overwrite what page I am browsing.

Comment 2

[Patrick Hubenthal]

I can reproduce this in FF 56. It appears to be the same issue as https://bugzilla.mozilla.org/show_bug.cgi?id=646552, and although https://bugzilla.mozilla.org/show_bug.cgi?id=526736 is supposedly about Prism, I wonder if it's the same bug as well.

Comment 3

[antishape]

I have this issue, similar not exactly to what is said here, when clicking on mailto-link it doesn't in Thunderbird but shows an error message "Thunderbird already running, can't open" (something like that). It is on Ubuntu 21.04, Firefox 88.0 and TB 78.8.1 (64-Bit).

Comment 4

[Robin Brown]

Attachment: same problem

Thanks from leopacurid1986.