539703 - Whenever I try to print from Confluence (which I believe contains frames) and use Firefox, only the first page prints.

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Robbie Lee]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7 (.NET CLR 3.5.30729)

Whenever I try to print a multi-page document from Confluence (which I believe contains frames) using Firefox, only the first page prints. (Only the first page is visible in the print preview also.) This does not happen in IE, which makes me think that it's a Firefox issue, not a Confluence (Atlassian) issue. 

Reproducible: Always

Steps to Reproduce:
1. Locate a web page with frames and multiple pages.
2. Open a print preview for the page.
3. Only one page is visible.
Actual Results:  
See my Details comments.

Expected Results:  
All pages should print.

Everyone where I work is complaining about this issue. It would be great it you guys would fix it.

Comment 1

[Tyler Downer [He/Him]]

Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles

You can also try to reproduce in Firefox 4 Beta 8 or later, there are many improvements in the new version, http://www.mozilla.com/en-US/firefox/all-beta.html

Comment 2

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.13 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.