540741 - Windows Media Player 11

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Myron Havis]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2) Gecko/20100115 Firefox/3.6 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2) Gecko/20100115 Firefox/3.6 (.NET CLR 3.5.30729)

Windows Media Player 11 won't install and after downloading plug-in and manually installing, still can't get stream from WLS-AM Chicago: http://www.wlsam.com/article.asp?id=152352

Reproducible: Always

Steps to Reproduce:
1.Link to LS site
2.Click on Listen Live 
3.Get error plug-in needed
4.Automatic installation doesn';t work
5.Manual installation doesn't provide streaming  
Actual Results:  
See above

Expected Results:  
Link to play live.  Worked on 3.5 and I-Net Explorer

Comment 1

[[not reading bugmail]]

Try this:
http://support.mozilla.com/en-us/kb/using+the+windows+media+player+plugin+with+firefox#Installing_the_plugin

Comment 2

[Tyler Downer [He/Him]]

Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles

You can also try to reproduce in Firefox 4 Beta 8 or later, there are many improvements in the new version, http://www.mozilla.com/en-US/firefox/all-beta.html

Comment 3

[vj]

If you downloaded the file  "wmpfirefoxplugin"  and it gives you 3 posebilleties. 

REMOVE first, than reinstal the plug-in

Comment 4

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.13 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.