541697 - cannot receive incoming e-mail with AVG

Status: RESOLVED INCOMPLETE

(Plugins Graveyard :: AVG AV, defect)

Description

[[e-mail]]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; cs; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7
Build Identifier: 3.0.1

Windows 7 (64-bit): Neverending receiving e-mail when in AVG 9.0.730 is checked test of recieving e-mails. Thunderbird is still trying to recieve e-mail but any e-mail does not coming. If in AVG is unchecked test of recieving e-mails everything goes good.

Reproducible: Always

Steps to Reproduce:
1.run thunderbird
2.thunderbird is trying receive e-mails
3.I must close thunderbird
Actual Results:  
thunderbird is closed

Expected Results:  
recieves e-mails

Comment 1

[Matthias Versen [:Matti]]

You mean that if you enable the mail checking in AVG that Thunderbird can not download mails but it works if you disable the AVG function ?

Please ask the AVG support for help in this case because it's clearly AVGs fault.
A Client should not see a difference if the AV Software is enabled or not.

Comment 2

[Ludovic Hirlimann [:Usul]]

E.mejl did you contact the avg support ?

Comment 3

[Wayne Mery (:wsmwk)]

(In reply to comment #2)
> E.mejl did you contact the avg support ?

Comment 4

[Joshua Cranmer [:jcranmer]]

RESOLVED INCOMPLETE due to lack of response to last question. If you feel this change was made in error, please respond to this bug with your reasons why.

Comment 5

[timeless]

We're now tracking such bugs. This doesn't mean it's something we can fix, merely something we hope to be able to point vendors to so they can investigate. This is an automated message.