Closed Bug 543083 Opened 14 years ago Closed 14 years ago

Gather emails for yslow crashes so we can contact users

Categories

(Socorro :: General, task)

task
Not set
normal

Tracking

(Not tracked)

RESOLVED FIXED

People

(Reporter: morgamic, Assigned: ozten)

Details

Attachments

(2 files)

Austin, can we generate a query to gather all emails attached to the yslow crashes?  Damon, can you provide the signature info we should be looking for?
Target Milestone: 0.6 → 1.5
If all the crashes have a uniq signature pattern... yep.

As soon as Damon provides the signatures or group of signatures, we can make this happen.

If we have to look at the modules list... not so much.
Signatures:

nsXHREventTarget::GetParentObject(nsIScriptGlobalObject**)

and:

XPCWrappedNative::GetNewOrUsed(XPCCallContext&, nsISupports*, XPCWrappedNativeScope*, XPCNativeInterface*, nsWrapperCache*, int, XPCWrappedNative**)

and:

nsEventTargetSH::PreCreate(nsISupports*, JSContext*, JSObject*, JSObject**)

Also, since more and more people are encountering this crash, we'll need to keep track of dates.  For example, we'll pull everyone that crashed up until this morning.  Notify them, then, we'll pull another week or so, and notify them.

Also, who is going to write the script to actually send the email?  I can provide the text of the mail to be sent.
Thanks!

Should we use a generic service that takes CSV? (Marketing has a MailChimp account)

What is the start date for this search?
'nsEventTargetSH::PreCreate(nsISupports*, JSContext*, JSObject*, JSObject**)' had no matches in realistic dev database.

It's an out of date snapshot of prod (maybe 3 weeks out of date or less)
Yeah, we'll need something more recent, as up to date as possible, really.  The spike occurred on 3.6 release.
And, I *hope* the recent data loss of 10 days does not include this info?  **** if it does.
(In reply to comment #6)
We should be fine. The 10 day window of crashes will be safe in the database*.

* Except for the window of unprocessed crashes, which should be hours not days worth
(In reply to comment #5)
I'll file an IT request to get the emails since 9/1/2009 in CSV format.
Is this bug still valid?
I have the email addresses. Next steps or close invalid?
We should still send out the emails, so, I don't think this is invalid.  Question is:  What's the next step to sending out the emails?  Where are they?
I have a csv file containing the emails.

I can send this to you or ?. Thanks.
Sigh. I might not have this list after all. The file I'm thinking of is from 9/2009.

The IT bug says that it was emailed to me. Please advice what the next step is and I'll ask again for the list.
Okay, Bug#543099 has the file.
Status: NEW → RESOLVED
Closed: 14 years ago
Resolution: --- → FIXED
Component: Socorro → General
Product: Webtools → Socorro
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