543601 - Correlation reports Loaded Correlation Data, but non available for this signature nsFrame...

Status: RESOLVED WONTFIX

(Socorro :: General, task)

Description

[Austin King [:ozten]]

In prod a top crasher for Fx 3.6 is
nsFrame::BoxReflow(nsBoxLayoutState&, nsPresContext*, nsHTMLReflowMetrics&, nsIRenderingContext*, int, int, int, int, int)

When you load crashes the correlation reports say:

Loaded Correlation Data, but non available for this signature nsFrame::BoxReflow(nsBoxLayoutState&, nsPresContext*, nsHTMLReflowMetrics&, nsIRenderingContext*, int, int, int, int, int)

Loading http://people.mozilla.com/crash_analysis/20100201/20100201_Firefox_3.6-interesting-addons-with-versions.txt.gz

It appears that these signatures match the Socorro generated signature, so this is unexpected.

Repro:
1) http://crash-stats.mozilla.com/report/index/45ad70e0-4845-46ab-8732-0b82e2100201
2) Note errors
3) download and gunzip http://people.mozilla.com/crash_analysis/20100201/20100201_Firefox_3.6-interesting-addons-with-versions.txt.gz
4) #
nsFrame::BoxReflow(nsBoxLayoutState&, nsPresContext*, nsHTMLReflowMetrics&, nsIRenderingContext*, int, int, int, int, int)|EXCEPTION_ACCESS_VIOLATION (807 crashes)
#
     73% (588/807) vs.   3% (1143/40185) {95f24680-9e31-11da-a746-0800200c9a66} (Update Notifier, https://addons.mozilla.org/addon/2098) (0.1.5.5)
#
     43% (348/807) vs.   2% (616/40185) {a82d0125-000a-4a57-abbc-5d4b0dbaab54}
#
         33% (266/807) vs.   1% (328/40185) 1.6.2
#
         10% (82/807) vs.   1% (288/40185) 1.6.4
#
     57% (457/807) vs.  37% (14824/40185) {20a82645-c095-46ed-80e3-08825760534b} (Microsoft .NET Framework Assistant, http://www.windowsclient.net/)
#
          5% (37/807) vs.   3% (1363/40185) 0.0.0
#
          0% (0/807) vs.   0% (6/40185) 1.0
#
         52% (420/807) vs.  33% (13418/40185) 1.1
#
          0% (0/807) vs.   0% (37/40185) 1.2
#
     19% (156/807) vs.   1% (266/40185) {C473DC2B-895F-4E11-B8BF-FF28DFD62829}
#
          0% (2/807) vs.   0% (2/40185) 1.6.1
#
         15% (125/807) vs.   0% (148/40185) 1.6.2
#
          4% (29/807) vs.   0% (116/40185) 1.6.4
#
     22% (179/807) vs.   8% (3276/40185) {635abd67-4fe9-1b23-4f01-e679fa7484c1} (Yahoo! Toolbar, https://addons.mozilla.org/addon/2032)
#
          0% (0/807) vs.   0% (39/40185) 1.2.6.20100122
#
          0% (4/807) vs.   0% (4/40185) 1.5.2.20080717
... etc

Comment 1

[Austin King [:ozten]]

Possible fix on HEAD. Not deployed.

Issue is an invalid OS name tripping up php code.

Comment 2

[Laura Thomson :laura]

Status?

Comment 3

[Austin King [:ozten]]

This is *not fixed*. 

Updated repro link
http://crash-stats.mozilla.com/report/list?query_search=signature&query_type=startswith&query=nsFrame&date=06%2F04%2F2010%2011%3A34%3A16&range_value=1&range_unit=weeks&hang_type=any&process_type=any&plugin_field=&plugin_query_type=&plugin_query=&do_query=1&signature=nsFrame%3A%3ABoxReflow%28nsBoxLayoutState%26%2C%20nsPresContext*%2C%20nsHTMLReflowMetrics%26%2C%20nsIRenderingContext*%2C%20int%2C%20int%2C%20int%2C%20int%2C%20int%29

Comment 4

[Austin King [:ozten]]

(In reply to comment #3)
So Comment#2 fixed the os name error, but it looks like signatures need to be escaped, or they are being double encoded.

Controller sees:
nsFrame::BoxReflow(nsBoxLayoutState&, nsPresContext*, nsHTMLReflowMetrics&, nsIRenderingContext*, int, int, int, int, int)

instead of
nsFrame::BoxReflow(nsBoxLayoutState&, nsPresContext*, nsHTMLReflowMetrics&, nsIRenderingContext*, int, int, int, int, int)

Comment 5

[Austin King [:ozten]]

Marking won't fix because

1) Correlation reports aren't available in prod
2) This system was temporary
3) The time to fix this could be spent integrating the hadoop based replacement that is under development