544737 - openfire spark issue

Status: VERIFIED WORKSFORME

(mozilla.org Graveyard :: Server Operations, task)

Description

[David Weir (satdav)]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.2) Gecko/20100115 Firefox/3.6 (.NET CLR 3.5.30729)
Build Identifier: 

there seems to be a issue it wont let me and some others connect to the openfire server 

getting Can't connect to server: invalid name or server not reachable

see 

http://yfrog.com/0671221302p

http://yfrog.com/0u24907220p

that is everything I have and getting 


Reproducible: Always

Steps to Reproduce:
pass


Expected Results:  
should have signed in to spark aka openfire

pass

Comment 1

[David Weir (satdav)]

the server wont let me to log in when I am using my correct password and username

Comment 2

[David Weir (satdav)]

> User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.2)
> Gecko/20100115 Firefox/3.6 (.NET CLR 3.5.30729)
> Build Identifier: 
> 
> there seems to be a issue it wont let me and some others connect to the
> openfire server 
> 
> getting Can't connect to server: invalid name or server not reachable
> 
> see 
> 
> http://yfrog.com/0671221302p
> 
> http://yfrog.com/0u24907220p
> 
> that is everything I have and getting 
> 
> 
> Reproducible: Always
> 
> Steps to Reproduce:
> pass
> 
> 
> Expected Results:  
> should have signed in to spark aka openfire
> 
> pass

I have re instaled spark also

Comment 3

[David Weir (satdav)]

> User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.2)
> Gecko/20100115 Firefox/3.6 (.NET CLR 3.5.30729)
> Build Identifier: 
> 
> there seems to be a issue it wont let me and some others connect to the
> openfire server 
> 
> getting Can't connect to server: invalid name or server not reachable
> 
> see 
> 
> http://yfrog.com/0671221302p
> 
> http://yfrog.com/0u24907220p
> 
> that is everything I have and getting 
> 
> 
> Reproducible: Always
> 
> Steps to Reproduce:
> pass
> 
> 
> Expected Results:  
> should have signed in to spark aka openfire
> 
> pass

I have re instaled spark also

Comment 4

[taddle]

The server should be up, zzxc is online so there should be no issues. Are you sure you used server chat-support.mozilla.com ???

Comment 5

[David Weir (satdav)]

the issue seems to be a faulty downloads

Comment 6

[Reed Loden [:reed]]

(In reply to comment #5)
> the issue seems to be a faulty downloads

Does that mean this issue is resolved now?

Comment 7

[taddle]

Faulty downloads can not be the cause of not being able to connect

Comment 8

[Matthew Middleton (:zzxc)]

Both satdav and tanner have confirmed that their accounts are working.

->verified WFM